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Master Lock offers a warranty on its padlocks, including key, combination, and electronic locks

(including the battery) and the length of warranty is determined by the product number of your

lock. (See limited lifetime warranty section below). Replacements to the same key,

combinations, or electronic code are determined by the model lock being replaced. Customer

Service will be able to verify that information at the time you make your warranty claim.

Limited Lifetime Warranty

If this product or any part of the product fails due to a defect in materials or workmanship at any

time during the life of the product, Master Lock Company LLC (“Master Lock”) will repair or

replace the product or part free of charge. Simply contact Master Lock at www.masterlock.com

or 1.800.464.2088 for instructions on obtaining repair or replacement. Canadian customers

please call 1.800.227.9599. Return of the defective product or part at the customer’s expense,

along with proof of purchase, may be required. This limited warranty applies only to defects in

materials and workmanship, and does not cover products which have been abused, altered,

damaged, misused, cut or excessively worn. THIS WARRANTY IS LIMITED TO REPAIR OR

REPLACEMENT ONLY. This limited warranty does not cover labor for removing, reinstalling

or refinishing the Product or part, or other materials removed, reinstalled or refinished in order to

repair or replace the Product or part. TO THE EXTENT PERMITTED BY LAW, MASTER

LOCK DISCLAIMS ALL OTHER IMPLIED OR EXPRESS WARRANTIES INCLUDING

ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR

PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS

EXIST BY OPERATION OF LAW, SUCH WARRANTIES ARE LIMITED TO THE

DURATION PROVIDED BY LAW.

LIMITATION OF LIABILITY: This limited warranty is your sole and exclusive remedy

and MASTER LOCK shall not be liable for any damages, whether direct, indirect,

incidental, special, consequential, exemplary, or otherwise, including property damage, lost

revenues and lost profits, arising out of any theory of recovery, including statutory,

contract or tort. Notwithstanding the term of any limited or implied warranty, or in the

event that this limited warranty fails of its essential purpose, in no event will MASTER

LOCK’S entire liability exceed the purchase price of this product. Some states and

provinces do not allow the exclusion or limitation of incidental or consequential damages so

the above limitations or exclusions may not apply to you. Some states and provinces do not

allow limitation on how long a limited warranty lasts, so the above limitation may not

apply to you. This limited warranty gives you specific legal rights, and you may also have

other rights which vary from state to state and province to province.

Note: If you are an inmate in a Correctional Facility, the request for your replacement or

replacements must be mailed. Click here for the warranty returns form which includes mailing

instructions. In addition to the form, you must also include a letter on official prison letterhead

and signed by a warden or prison official. The letter must include your lock model number, serial

number (if applicable), and control key number. Please also note that your replacement lock will

be shipped via parcel post.

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Master Lock offers a warranty on its padlocks, including key, combination, and electronic locks (including the battery) and the length of warranty is determined by the product number of your lock. (See limited lifetime warranty section below). Replacements to the same key, combinations, or electronic code are determined by the model lock being replaced. Customer Service will be able to verify that information at the time you make your warranty claim.
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Note: Any warranty stated on any packaging or website associated with this product is not valid in Australia. Product sold in Australia is governed by the consumer guarantees contained under the Australian Consumer Law. There are many different warranties that may apply, depending on the product. Please follow these instructions to find your product warranty: 1. 2. 3. 4. 5. Go to the keyword and product search in the upper right on masterlock.