Installation Guide

33
Lowes.com/masterforge
®
TROUBLESHOOTING
Many solutions given here can make your grilling experience safer and more enjoyable.
You can also call customer service department at 1-800-963-0211, 8 a.m. - 6 p.m., EST,
Monday - Thursday, 8 a.m. - 5 p.m., EST, Friday.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Grill or side cooker
will not light.
1. The ignition wire came off
the electrical igniter/valve.
2. The distance between the
ignition pin and the burner
is greater than 5/32 in.
- 3/16 in.(side burner).
3. The ignition wire is broken.
4. The battery has died.
5. The battery has been
inserted incorrectly.
6. The electrode tip does not
produce sparks at the burner
port.
7. No gas supplied.
8. Air shutter opening is too big.
1. Reconnect the ignition wire to
the electrical igniter/valve.
2. Loosen the ignition pin and
adjust the distance, then
fasten it again.
3. Call customer service for a
replacement ignition wire.
4. Install a new AA battery.
5. Remove battery and insert
correctly.
6. Reinstall the electrode.
7. Turn on the regulator valve.
8. Loosen the air shutter and
adjust the opening to a
smaller size.
Burner ame is
yellow and gas
odor can be
smelled.
1. The air shutter opening is
not properly set.
2. Spiders or insects block the
air shutter.
1. Loosen the air shutter and
adjust the opening to have
blue ames. 1/4 in. opening
for LPG.
2. Clean blockages.
3. Check for the source of gas
leaks.
Excessive are-up. 1. Grilling fatty meats.
2. Knobs on “HIGH.”
3. Spray water on gas ames.
4. Hood closed when grilling.
1. Hood up when grilling.
2. Grill fatty meats when the
grates are cold while the
knobs are on the “LOW”
setting. Move the meats to
the warming rack if are up
continues until ame settles
down. Never spray water on
gas ames.
Burner blows out. 1. LP tank is empty.
2. Burner is not aligned with
the control valve.
3. Gas supply is not sufcient.
1. Rell the LP Tank.
2. Install the burner correctly.
3. Check the gas supply hose
and make sure there are no
leaks and no knots.