User Manual

Product No. 043-1016-6 | Contact us: 1-855-803-9313
10
Troubleshooting
Blender does not operate (no power)
1. Ensure the cord is plugged into a grounded 120V outlet. Check the circuit breaker or fuse.
2. Unplug the Base, remove the Jar and press the Overload Reset Button under the Base.
My Blender stops while blending
1. Your Blender is equipped with an overload protector that will prevent it from overheating during exceptional
situations such as when blending thick contents for extended periods of time. To protect the motor the Blender
will automatically shut off. If this happens return the ON/OFF Switch to Off position (O), remove the Jar and
wait for the motor to cool. Aer approximately 5-20 minutes the Blender will reset automatically. If not, press
this Overload Reset Button under the Blender Base.
2. Check consistency and volume of contents and reduce as required.
3. To prevent overheating:
• Ensure that nothing is blocking the air vents under Blender Base.
• Follow tested recipes.
• Do not run Blender for longer than necessary.
• Use the Tamper to ease blending of thick mixtures.
Results are uneven
1. Reduce the amount of ingredients.
2. Ensure that all ingredients are about the same size.
Results are too watery or fine
1. Use the Pulse function to prevent over processing.
Liquid is spilling out of the Jar
1. Reduce volume of ingredients in the Jar.
2. Ensure that the Lid and Cap are securely in place.
Unusual Noise or Vibration
1. Ensure the Blender is on a clean, flat, dry and level surface.
2. Switch to Off position (O), wait for Blades to stop rotating and unplug Cord. Check that the Jar has been
properly seated on the Centering Platform and that no undesired object is in the Jar.
3. NEVER move, rock or remove the Jar while the Blades are turning. This will damage your Blender.
4. Ensure that the Jar is not overloaded.
5. The noise level will vary during blending depending on the size, hardness and type of ingredient(s) being
processed. The sound will change during the blending cycle as contents are chopped and the mixture is blended.
6. Check to ensure that the Locking Nut is tight (see below).
Locking Nut is loose
1. Should the Locking Nut under the Jar become loose, STOP using the Jar immediately.
2. Contact manufacturer (see Warranty section).