User`s guide

Adding Media
Movies
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Wirecast User Guide | 104730
Some GIF images use transparency for much of the image. However, near the edges of
the visible data, transparency cannot be used. This happens quite often when there is a
shadow near the edges of the visible data. The author of the GIF often assumes a
certain background color (white, for example) and that color becomes embedded in
the actual image.
When Wirecast displays these types of images, the edges of the visible data shows the
background that was saved in the GIF. This is not a defect in Wirecast and, therefore,
Wirecast can only present the data as it exists in the GIF. The solution is to obtain the
original image and re-save the image as either TIFF or PNG. Both of these formats offer
full Opacity.
Movies
Wirecast supports a wide variety of movie formats (MOV, AVI, WMV, etc.). Sometimes,
however, you need to install a codec to use these formats. A very commonly desired
codec is DivX®. Wirecast informs you if a codec is missing or if you need to install one. It
is beyond the scope of this user guide to describe all of the possible codecs available on
the market today, or explain the installation details. Contact the provider of the codec
for details on installation.
Problems Showing Movie Types
Although there is always the possibility that Wirecast is at fault, please try to open the
media with QuickTime player and/or Windows Media Player before contacting
technical support. If these players cannot open the file, most likely the codec is not
properly installed (or there is no available codec for that media).
Please note that Wirecast does not currently support some file formats (.mpg, .mpeg,
.m1v, .m2v). The solution is to convert the media into a different type such as MPEG-4.
If QuickTime Player can play the media and Wirecast cannot, please contact Telestream
at: [e-mail].
AVI Video
Some AVI files may play the audio but not the video. The solution is to convert the
media into a different type, such as MPEG-4.
Real Media
Real Media Files (.RM) are not supported by Wirecast. The solution is to convert the
media into a different type such as MPEG-4.