User`s guide

Preface
Customer Support
14
Wirecast User Guide | 104730
Customer Support
Telestream offers technical support through our Web site and email.
Email contacts:
Sales: sales@telestream.net
Support: desktopsupport@telestream.net
Website Links:
How to Buy: http://www.telestream.net/purchase/store.htm
Support:
http://www.telestream.net/telestream-support/wire-cast/support.htm
We'd Like to Hear from You!
Telestream welcomes comments, feedback, and suggestions about your experience with
Wirecast. You can reach us at support@telestream.net.
If you have suggestions about improving the tutorials or this guide, other Telestream
documents, or our Web site, please email us at techwriter@telestream.net.
Limited Warranty and Disclaimers
Telestream, Inc. (the Company) warrants to the original registered end user that the
product will perform as stated below for a period of one (1) year from the date of shipment
from factory:
Hardware and Media. The Product hardware components, including equipment supplied
but not manufactured by the Company but NOT including any third party equipment that
has been substituted by the Distributor for such equipment (the “Hardware”), will be free
from defects in materials and workmanship under normal operating conditions and use.
Software. If software is supplied as part of the product, the software will operate in
substantial conformance with specifications set forth in its product user's guide. The
Company does not warrant that the software will operate uninterrupted or error-free, will
meet your requirements, or that software errors will be corrected.
Warranty Remedies
Your sole remedies under this limited warranty are as follows:
Hardware and Media. The Company will either repair or replace (at its option) any
defective Hardware component or part, or Software Media, with new or like new Hardware
components or Software Media. Components may not be necessarily the same, but will be
of equivalent operation and quality.
Software. If software is supplied as part of the product and it fails to substantially confirm
to its specifications as stated in the product user's guide, the Company shall, at its own
expense, use its best efforts to correct (with due allowance made for the nature and
complexity of the problem) such defect, error or nonconformity.