Technical information

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NOTE: To our team's knowledge there is no 'cartridge error bypass' method available for the HP Deskjet
printer model.
You can also test general printer performance by running the 'Tap 10' diagnostic test, use same
procedure above except only press the CANCEL + COPY/RESUME buttons once each together. Both the
‘Tap 41’ and ‘Tap 10’ tests are ‘forced print tests’ – the printer will make every attempt to print the
pattern whether the ink cartridges are good or bad…the patterns should be utilized to diagnose
cartridge health. If ‘regular’ printing is still not possible then one or both of the ink cartridges is
damaged.
*Many cartridges eventually do encounter problems or failures, especially after their original ink is go ne
and they are re-used, and this is often unrelated to the refill process. The “Incompatible Cartridge(s)" /
“Print Cartridge(s) Problem” / “Refer to printer documentation” / “Cartridge Error: Cartridge must be
replaced” / “Cartridge in left/right slot is not intended for use in this printer “ or even "Now printing
alignment page" error messages are typically indicative of failed micro-electronics internal to the ink
cartridge(s). Also note that it is common to have a marginally performing ink cartridge (which was
performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is
installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors.
Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.
Please note these types of failures are quite rare with an ink cartridge that that has only been refilled
once or twice. For reference, the following page provides a complete review of the majority of cartridge
error messages you may observe on your printer at one point or another:
http://inkjet411.com/?page_id=415
However, if your printer works routinely after inserting a brand new HP 60 (or 60XL) cartridge in it, you
should discuss the possibility of a refund with your local Costco (for the refilled cartridge purchase). We
regret your inconvenience, and we hope that you will continue to consider the compelling value of inkjet
refilling in the future.
If you do decide to run the 'Tap 41' cartridge health diagnostics test mentioned above and require
assistance in interpreting the diagnostic test information, please relay the results to our team for failure
confirmation. For advanced/complete HP printer diagnostics information please visit:
http://inkjet411.com/?page_id=1813
For any additional questions please contact us directly: [e-mail]
-Thank you
DESKJET D2500/D2600 ERROR MESSAGES - NOT RECOGNIZING CARTRIDGE (HP 60s)
Regarding your recent inquiry about the HP 60 (or 60XL) ink cartridge error message (“Incompatible
Print Cartridges”, or similar) and inability to print with your HP Deskjet D2545 printer, this type of error
is normally associated to an electrical connection issue between the printer and the cartridge, or more