Technical information

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A.2. Perform a hot-water flush on the suspect ink cartridge, refer to video procedure here:
http://inkjet411.com/?page_id=1519
A.3. Run a quick test print to evaluate cartridge performance (i.e. 4-color test print):
http://inkjet411.com/?page_id=146
LOW INK MESSAGES
B. “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all integrated ink cartridges which have
been refilled! While at first this may be an unusual workflow, it does allow print operations to proceed.
As you just returned from the refill store, your ink cartridge(s) is full of ink - you may ignore low ink
warnings (along with any other nuisance message) and print normally until you observe one of the
colors to begin to fade.
B.1. The "low ink" or "no status" message typically occurs soon after a refill. It is a false signal, because
the printer cannot recognize that the cartridge has been refilled. Your cartridge is not low on ink, and
nothing is wrong with your refilled cartridge or printer. Unfortunately, you may also observe multiple
‘nuisance alert’ messages, these can be ignored as well. For more information on ‘low ink’ and
‘nuisance messages’ and what you should expect, please watch the video at the following link (HP 60
series): http://inkjet411.com/?page_id=396 (HP 60/61 Low Ink)
B. 2. The ink level indicator cannot be manually re-set in the newer HP cartridges, thus making it not
usable. However, losing this feature is not necessarily significant, because the ink level indicator usually
has 20%-30% ink remaining when it shows "low on ink". Therefore, the warning has limited value,
because customers who prematurely replace their cartridges when they see the "low ink" message are
wasting a lot of residual ink. In order to use as much available ink as possible, many customers (not only
those who refill their cartridges, but many who have not yet tried refilling) always ignore the ink level
indicator "low" warning, and wait to replace/refill their cartridge until immediately after seeing ink begin
to fade on their printouts. Many customers who disregard the low ink indicator keep a spare set of
cartridges so that their printing productivity is not disrupted when the cartridge runs out of ink.
B. 3. If the cartridge completely runs out of ink and continues to be used when it is dry, this could
damage the cartridge, so customers should promptly refill/replace their cartridge when the ink begins to
fade. This fading process is gradual, so that you will have sufficient time to refill/replace the cartridge
before the risk of empty cartridge printing. In summary, most refill customers agree that the huge
savings of refilling is much greater than the potential loss of the low ink indicator feature.
C. Before you refill your next ink cartridge, please refer to this video which provides some helpful
transportation tips to avoid any potential issues:
http://inkjet411.com/?page_id=1437
For any additional questions please contact us directly: [e-mail]