Technical information

80
80
We trust this detailed technical information provides you some additional insight into the issue you have
endured. If, at any point in the future, you would like information on more 'refill friendly' printer models
just let us know. Here is a sample of such models we support today:
http://inkjet411.com/?page_id=1991
For any additional questions please contact us directly: [e-mail]
-Thank you
------
Canon IPH Errors:
This is unfortunate and no doubt a major inconvenience.
Regarding your recent inquiry about the PGI-210XL black ink cartridge error message along with the
diagnostic steps you’ve already taken (thank you), it sounds like your cartridge’s internal micro-
electronics have electrically failed and will need to be replaced*. Normally, the cartridge reset process is
quick (press Stop/Resume button for 5-8 seconds and the ink lights go out - you're done).
However, if after performing the suggested 'reset' procedures above, you still have an error condition
which prohibits computer/host based printing (or permit copy/scan functions), then the ink cartridge
probably has internal electrical damage (micro-electronics failure); such a failure is unrelated to the ink
cartridge refilling process. Typically, when the cartridge fails the problem is 'masked' by the ink
out/empty condition so it can be difficult to distinguish between the two. Many cartridges eventually do
encounter problems or failures, especially after their original ink is gone and they are re-used, and this is
often unrelated to the refill process (i.e. typically ~2 years from original manufacturing date). Refer to
picture at bottom of this page: http://inkjet411.com/?page_id=1533
*Many cartridges eventually do encounter problems or failures, especially after their original ink is gone
and they are re-used, and this is often unrelated to the refill process (these same problems also occur
with brand new ink cartridges from time to time). The “Cartridge Problem" error message is typically
indicative of failed micro-electronics internal to the ink cartridge.
The more severe printer error messages which result in non-permitted print operations, represent a
very small percentage of the mass experience (less than 1% for this particular Canon cartridge family).
Please consider the problem you encountered as being relatively rare with an ‘integrated’ ink cartridge
that has only been filled once or twice.
The integrated ink cartridge electrical wire runs, at rear and lower sides of the ink cartridge, are
considered somewhat delicate and are susceptible to ink attack and subsequent internal electrical
damage, which can lead to premature failures. In addition, the older the cartridge the higher the chance