Technical information

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- Used Tri-color or Black print cartridge installed
- Original HP ink in black/color cartridge has been depleted
These types of messages/indications are completely normal and are nothing to be alarmed over; simply press
proceed, continue, accept, yes, or Ok to dismiss the warning prompt.
This should allow you to resume print operations following a cartridge alignment.
NOTE: After a cartridge is refilled, the printer i s unable to track the ink levels. In most cases, the only way to gauge
ink levels is by monitoring output print quality (i.e. watch for color loss or dropout during printing).
Many of the HP 74-75 ink series printer models include a ‘Self-Test Report’ under the printer’s Tools menu; the 4-
color bar pattern can aid in identifying which color is degraded or completely out.
It is suggested to keep a set of replacement cartridges available at all times to avoid possible printing delays.
Unfortunately, someti mes the printer will incorrectly identify an ink cartridge as either: empty, unrecognized or
non-functional. These error messages can appear as PC screen messages, printer LCD display messages, or as
blinking lights on the printer.
These ‘printer shutdown’ error messages include:
- Incompatible Print Cartridges
- Print Cartridges Missing or Not Detected
- Cartridges Installed Incorrectly
- Refer to printer documentation
- Cartridge in slot on left/right is not intended for use in this product
- Cartridge not intended for use in this printer
- Low ink light blinking
First verify you have repeatedly reseated both ink cartridges, and have verified both ink cartridges rear electrical
contacts and printer flex cable contacts are thoroughly clean of all ink res idues.
If cleaning has already been performed then one (or both) of the ink cartridges is likely electrically damaged and
will need to be replaced when these types of error messages persist.
Refer to the suggested Cleaning procedures, Printer Reset or HP Printer Tap Test diagnostic procedures on
inkjet411.com for your HP printer model series to help diagnose further.