Technical information

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Description: “Empty” and “Low Ink” alerts are COMPLETELY NORMAL for all HP 564/920 ink cartridges which have
been refilled! While at first this may be considered an unusual workflow, it does allow print operations to
proceed. However, losing this feature is not necessarily significant, because the ink level indicator usually has
substantial usable ink remaining when it shows "low on ink". Ink level monitoring is primarily for pla nning purposes
only it is not required to support printing.
If you observe "Unauthorized ink", “Counterfeit Cartridge", “Non-HP ink", "Depleted ink", “Refilled Ink”, “Cartridge
Warranty will be Void” or similar nuisance/annoyance’ messages, you may ignore/bypass each message by
pressing ‘Dismiss’, ‘Continue’ or 'OK' for respective ink cartridge, so that the printer resumes its normal operation.
These types of annoyance messages should be expected when using refilled ink cartridges.
NOTE: HP does not allow an automatic reset of the electronic chip on the cartridge after a refill, so the ink level
indicator is sending a false message that the ink level is low. Your cartridge is not low on ink, and nothing is wrong
with your printer or cartridges. The ink level indicator usually cannot be manually re-set, so the ink level indicator
is often not usable. For more information on this, please visit Inkjet411.com
CAUTION: do not allow printhead or cartridges to dry out, this will help maintain satisfactory print quality and long
term printer performance.
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C6300, C6324, C6340, C6350, C6375, C6380, C6383, C6388, B8550, D5400, D5445, D5460, D5463, D5468, D7560,
B8550, B8553, B8558, 5510, 5511, 5512, 5514, 5515, 6510, 6512, 6515, 7510, 7515, Premium, C309c, C309a,
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eStation, B209a, B210a, B210b, B210c, B210d, B210e, 6500, 6500A, Inkjet411, help, support, how to, printhead,
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HP 901 Ink Refill & Cartridge Care Tips
HP Inkjet Printer
Title:
Video #19: HP 901 Ink Refill & Cartridge Care Tips
Description: When using HP 901 refilled inkjet ink cartridges, it is suggested to adhere to these general guidelines to
help minimize cartridge damage. This includes cartridge transportation to and from a refill location, general
cartridge and printer care, and print diagnosis and recovery.
If your HP 901 ink cartridge experiences any of the following error messages please refer to Cartridge Error bypass
and Diagnostic (Tap 41) test procedures on Inkjet411.com. This includes errors such as Incompatible Print
Cartridges, Refer to device documentation to troubleshoot, Print Cartridges Error, Pr int Cartridges Missing or Not
Detected, Cartridge in slot on left (or right) is not intended for use in this product, Refer to Printer Documentation
or the exclamation light is blinking are considered more severe errors (i.e. no printing is allowed). It i s possible to
temporarily bypass a fatal cartridge error which will allow limited print operations by performing the cartridge
error bypass (checksum code clear) procedure. Verify the cartridge(s) are thoroughly clean and firmly reseat
cartridges before performing any advanced clears or tests, such as the Tap 41 (or Tap 10) diagnostic test. Verify ink