Technical information

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NOTE 1: Accessing the printer’s hidden ‘support’ menu and then going into the ‘system configuration’
menu to the ‘ink initialization’ menu and clearing it, it is possible to bypass the cartridge swap
requirement. WARNING: When the ink status is cleared it treats the cartridges like brand new first time
set up cartridges which goes through a lengthy printhead/cartridge priming sequence where the printer
pulls ~3 grams of ink per cartridge, which is roughly 50% of total ink volume (i.e. standard size refilled
cartridge). If you wish to proceed, you may refer to the HP Diagnostics file for complete service menu
access instructions for your printer model: http://inkjet411.com/?page_id=1813
NOTE 2: Attempting to refill ink cartridges before the 'ink out/empty' alert condition hits will actually
work one time. Since the printer monitors ink usage/drop counts, it will display the ‘Ink Sensor Warning’
messages when it 'predicts' the cartridge should be out of ink, but these messages may be ignored and
you can continue printing. Eventually the ‘Cartridge(s) Depleted’ alert message will be displayed when
the cartridge truly is out of ink. After this the printer will not know what the level of the ink is. Watch
this video which shows both of these alert messages: http://inkjet411.com/?page_id=1999
For any additional questions please contact us directly: [e-mail]
-Thank you
Ink Initialization Bypass (Touchscreen printer models only):
1) Press the ‘Return’ button at lower left of touchscreen a total of 4 times (please note the Return
button will NOT be lit).
2) At ‘support’ menu, navigate to the ‘system configuration’ menu.
3) Navigate to the ‘ink initialization’ menu.
4) At Ink Initialization menu, select Set, Clear or Reset (varies by printer model)
WARNING: This will bypass the cartridge swap requirement. When the ink status is cleared it treats
the cartridges like brand new first time set up cartridges which goes through a lengthy
printhead/cartridge priming sequence where the printer pulls ~3 grams of ink per cartridge, which is
roughly 50% of total ink volume (i.e. standard size refilled cartridge).
See HP Diagnostics file for complete service menu access instructions for your printer model:
http://inkjet411.com/?page_id=1813