Technical information

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the cartridge truly is out of ink. After this the printer will not know what the level of the ink is. Watch
this video which shows both of these alert messages: http://inkjet411.com/?page_id=1999
For any additional questions please contact us directly: [e-mail]
-Thank you
HP 950/951 CARTRIDGE SWAP / ACTIVATION & LOW INK WARNINGS
Regarding your HP950/951 ink cartridge refill inquiry and cartridge error "Depleted cartridges must be
replaced"....you should have been advised that each color must be activated by inserting a ‘spare
cartridge’ into the printer for ~25 seconds (i.e. you MUST have a complete set of spare cartridges to
activate a full set of refilled ink cartridges - these can be empties, starters, or another set of HP950/951
ink tanks)...
Regarding your HP950/951 ink cartridge inquiry over 'low ink' messages, please note that “Depleted”,
“Refilled”, and similar “Ink out” alerts are COMPLETELY NORMAL for HP950/951 ink cartridges which
have been refilled! While at first this may be an unusual workflow, it does allow print operations to
proceed. Unfortunately you cannot bypass or correct these alert conditions as the embedded smart
chips (at bottom of each ink cartridge) were not replaced during the refill process; there would be
additional costs associated with chip replacement)…
Please watch this video which explains this further: http://inkjet411.com/?page_id=913
NOTE 1: You can use either the HP 950/951 Setup Cartridges or the regular HP 950/951 [950XL/951XL]
cartridges for activating the refilled 950/951 cartridges - you may cycle between each set or use one set
thereafter. See our FAQs document here for complete usage information:
http://inkjet411.com/?page_id=1999
NOTE 2: You may NOT use a 'STARTER cartridge' from someone else's printer nor can you use
'compatible' cartridges which were purchased off the internet.
Four (4) important usage caveats to be aware of:
1) Ensure that the refilled cartridges are not the ones you just took out of the printer - as long as you
install one of the previously used (non-refilled ink cartridges, full or empty, doesn't matter) into the
printer first, it immediately recognize this as a different cartridge. After ~30 seconds you can then
remove the spare and install the refilled cartridge, it should then be activated & permitted for use.
2) Ensure you bypass the anticipated printer 'alerts' (i.e. “Counterfeit” and “Non-Genuine Ink”) in the
prescribed manner when the refilled cartridge(s) are first installed. Click here for more information on
this: http://inkjet411.com/?page_id=913