Technical information

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3) To validate proper output print performance, run a printer self test or select the 6-color test print
from our 'Test Prints' page:
4) Clean service station wipers/pad (only if printer is >2+ years of age).
If this does not remedy the problem, then the refill vs. OEM ink formulation differences, albeit ever so
slight, could be causing the color shift issue you are currently observing....and hence, the refill is
unfortunately incompatible.
As necessary, please advise with respect to color output performance following the suggested
testing/corrective actions as prescribed above. For any additional questions please contact us directly:
[e-mail]
-Thank you
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Regarding your inquiry over Epson smart chip reprogramming, this is nothing to be concerned over.
Epson smart chip tanks are reprogrammed immediately following the refill by Costco photo center
personnel. The refill cartridge will behave just like an Epson genuine ink tank once installed.
Assuming that you may have not utilized ink refill services before, you should be aware that the
Inkjet411.com sitelet is for post-sales issues only, so we cover the gamut of any and all issues that could
possibly arise. Nothing to be initially alarmed over. Problems with post-fill Epson issues is quite rare;
when customers run into an issue it is typically just a smart chip mis-programming issue by the
respective store. If it ever occurs, you just need to return that particular ink cartridge to Costco and they
will reprogram it for you. In addition, refill ink formulations and color output are quite comparable to
Epson quality - side by side comparison studies have yielded quite favorable reviews to date.
For any additional questions please contact us directly: [e-mail]
-Thank you
CANON / EPSON CLOGGING ISSUES
Regarding your recent inquiry about the Canon CLI-8 and PGI-5 cartridge color print quality problems in
your MP600 printer and the type of ink used...the colorants are all dye -based formulas (i.e. water based
dye to be specific). We never see issues with dye-based formulas (Canon OEM or remanufactured tanks
made in the USA/Europe, unless you are using compatible cartridges from China which are known to
have select 'chemicals' which can be harmful to the removable PRINTHEAD assembly.
With respect to color matching and general print performance, customer feedback has been extremely
favorable to date. The inks (within the ink refill system) are closely matched across several
manufacturers and provide satisfactory color performance from in-house testing performed. While not
an exact color match to the Canon OEM inks, they have been tested for general color appeal,
compatibility and comparison performance -- passing all quality performance expectations. Many