Technical information

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http://inkjet411.com/?page_id=2377 (Printers without 1-9 keypad)
http://inkjet411.com/?page_id=2391 (Printers with 1-9 keypad)
Refer to the HP Printer Diagnostic’s document (PDF file) at the following link for more advanced
diagnostic tests for your specific printer model: http://inkjet411.com/?page_id=1813
If the PRINTHEAD is ok (pending the results of the ‘Tap 43’ test performed above) and thi s still does not
provide clarity to the issue or remedy the problem, then you may need to replace the suspect ink
cartridge(s) with a brand new HP ink cartridge to rule out the cartridge/chip as a contributing variable.
*The HP 02 ink series printer models have an electronic PRINTHEAD within the base of the carriage
assembly (responsible for pulling ink from the 4 ink cartridges and then firing the ink droplets onto the
paper) – the HP 02 PRINTHEAD typically has a maximum life of approximately 30,000 pages (~6,000 page
average). Unfortunately, the permanent PRINTHEAD is not replaceable.
http://inkjet411.com/?page_id=2054
If, after performing the suggested procedures above, you still have not reached resol ution please let us
know. For any additional questions please contact us directly: [e-mail]
-Thank you
HP-CANON-EPSON IIT SYSTEMS - IDENTIFYING WHICH COLOR HAS RUN OUT
Regarding your recent inquiry about how to identify which color has run out, use the following
suggestions in sequence until you are able to identify the empty color:
1) Generate a Print Quality Test Page from your printer control panel; a faded color band indicates
empty.
2) To distinguish between a black and photo black cartridge, print a text document and/or a photo.
Faded black in a text document indicates the black cartridge is empty; faded black in a photo indicates
the photo black cartridge is empty.
3) To distinguish between cyan, yellow, and magenta, click on the "Test Print" menu button at the left of
the home page of www.inkjet411.com Select and download the appropriate file(s):
http://inkjet411.com/?page_id=146
Print the test page(s). A faded color band indicates empty.
For any additional questions please contact us directly: [e-mail]
-Thank you
EPSON ARTISAN (6-COLOR) PRINTERS - IDENTIFYING WHICH COLOR HAS RUN OUT / POOR QUALITY