Technical information
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NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the
cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining
whether a cartridge is good or bad, only the ‘Tap 41/43’ diagnostic test report can yield this information.
If you continue to encounter slow printing or other functional printer issues, we suggest you perform a
printer reset, refer to your printer's user manual, Fixya.com support site or our suggestions on the
following Inkjet411 support page:
http://inkjet411.com/?page_id=1008 (HP 92-98)
http://inkjet411.com/?page_id=644 (HP 15-58)
If the slow printing/failure to copy problem persists, then this is probably an electrical connection issue
between the printer and the cartridge (or more likely an internal micro-electronic failure of the
integrated ink cartridge). Replacing the ink cartridge(s) will provide a definitive determination if this is
the case. To help rule out additional variables, please select “Solve My Problem” at the Inkjet411
website: http://www.inkjet411.com/
Please note that many cartridges eventually do encounter problems or failures, especially after their
original ink is gone and they are re-used, and this is often unrelated to the refill process. Replacement of
the cartridge may be required.
For any additional questions please contact us directly: Inkjet411help@gmail.com
-Thank you
GENERAL ‘LOW INK’ OR ‘NUISANCE MESSAGES’ (CUSTOMER IS ALREADY AWARE)
With respect to the 'ink low' and/or 'nuisance error' messages, this is normal with refilled ink cartridges.
Please visit the following pages on general HP "Nuisance Messages"; please watch the education video
on ‘Low Ink Warnings’ provided:
http://inkjet411.com/?page_id=420 (60/61 Nuisance)
http://inkjet411.com/?page_id=396 (60/61 Low Ink Alerts)
For any additional questions please contact us directly: Inkjet411help@gmail.com
-Thank you
CARTRIDGE EXPIRATION
Regarding your recent inquiry about cartridge expiration dates, consult your printer manual or
www.fixya.com for suggested instructions on how to reset the cartridges. Then you should proceed
using the cartridge, because it should work routinely.
For any additional questions please contact us directly: Inkjet411help@gmail.com