Technical information

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LOW INK MESSAGE (GENERAL)

Regarding your recent inquiry about the low ink message, please note that “Empty” and “Low Ink” alerts

are COMPLETELY NORMAL for all newer HP integrated ink cartridges which have been refilled! While at

first this may be an unusual workflow, it does allow print operations to proceed. The ink level

monitoring feature cannot be reset (i.e. in the newer line of integrated ink cartridges, HP blows the ink

monitoring resistors inside the cartridge the first time it is used - thus it is impossible to reset them).

As you just returned from the refill store, your ink cartridge(s) is full of ink - you may ignore low ink

warnings (along with any other nuisance message) and print normally until you observe one of the

colors to begin to fade.

As soon as you observe one of the 4 colors "drop out" [i.e. Black cartridge or Tri-color

(cyan/magenta/yellow) cartridge], then it's time to refill the respective ink cartridge. To help determine

if all 4 colors are firing properly we suggest you run our 4-color CMYK test print....open and print our

standard 4-color test file: http://inkjet411.retailinkjet.com/wp-content/uploads/2013/02/4-Color-Test-

Print_CMYK_sm.pdf

NOTE: It is possible to reset the HP 15, 17, 23, 41, 45, 78 ink cartridges – click here for more

information: http://inkjet411.com/?page_id=1419

It is possible to reset the HP 21/22/27/28/56/57/58 ink cartridges – click here for more information:

http://inkjet411.com/?page_id=1915

In many cases nuisance alert messages may also be displayed, including ‘counterfeit cartridge’ or ‘non-

genuine ink cartridge’...these are normal nuisance alerts that can just be ignored by pressing

continue/dismiss/Ok. We suggest you select 'OK' (or similar) at the printer's control panel up to 6 times

to ensure all nuisance errors are cleared. You should then be able to continue with print operations until

the print quality begins to fade.

The "low ink" or "no status" message typically occurs soon after a refill. It is a false signal, because the

printer cannot recognize that the cartridge has been refilled. Your cartridge is not low on ink, and

nothing is wrong with your refilled cartridge or printer. Unfortunately, you may also observe multiple

‘nuisance alert’ messages, these can be ignored as well. For more information on ‘low ink’ and

‘nuisance messages’ and what you should expect, please visit:

http://inkjet411.com/?page_id=396 (HP 60/61 Low Ink)

http://inkjet411.com/?page_id=420 (HP 60/61 Nuisance Messages)

http://inkjet411.com/?page_id=517 (HP 74/75 Low Ink)

http://inkjet411.com/?page_id=523 (HP 74/75 Nuisance Messages)

http://inkjet411.com/?page_id=598 (HP 901 Low Ink)

http://inkjet411.com/?page_id=613 (HP 901 Nuisance Messages)

http://inkjet411.com/?page_id=1216 (HP 92-99 Cartridge Errors)

http://inkjet411.com/?page_id=1261 (HP 92-99 Nuisance Messages)