Technical information

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*Many cartridges eventually do encounter problems or failures, especially after their original ink is gone
and they are re-used, and this is often unrelated to the refill process. A blinking ‘Check Print Cartridge’
error light or “Incompatible Print Cartridge" / “Print Cartridge(s) Problem” / “Check Print Cartridge” /
“Remove and check cartridge on right” / “Refer to printer documentation” / “Incorrect Cartridge:
Black(Tri-color) print cartridge inserted now is not intended for use in this printer” / "Cartridge Not
Intended For Use In This Printer" / “Print cartridge in right stall not supported” error messages are
typically indicative of failed micro-electronics internal to the ink cartridge(s). In addition, It is common to
have a marginally performing ink cartridge (which was performing ok before) in the adjacent s lot (i.e.
color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of
the ink cartridge(s) then get flagged with electrical errors.
Please note this type of failure is quite rare with an ink cartridge that that has only been refilled once or
twice. Severe cartridge errors are primarily caused by an electrical breakdown at the cartridge’s nozzle
plate. Ink penetration or corrosion into the nozzle plate will cause a failure of the tiny micro -electronics
resulting in a variety of different error messages being displayed – see picture at bottom of this page:
http://inkjet411.com/?page_id=1216
However, if your printer works routinely after inserting a brand new HP95 color ink cartridge in it, you
should discuss the possibility of a refund with your local Costco (for the refilled cartridge purchase). We
regret your inconvenience, and we hope that you will continue to consider the compelling value of inkjet
refilling in the future.
Please let us know the age of the cartridge and if the diagnostic procedures were able to confirm the
cartridge(s) electrical condition.
For any additional questions please contact us directly: [e-mail]
-Thank you
HP PSC 1503-1514 --- NOT RECOGNIZING CARTRIDGE (92/93)
Regarding your recent inquiry about the HP 92 cartridge error message ("Check print cartridge", blinking
error lights, etc.) and inability to print to your HP PSC 1510 printer, it sounds like either....
1) The new HP92 cartridge is bad....or
2) The color ink cartridge (HP93?) could be causing the problem.
To help determine which cartridge is causing the problem:
1. Open the cartridge access door.
2. Remove either cartridge (not both).
3. Close the cartridge access door.
-- If the computer message is Print Cartridge Error, then the print cartridge that is still in the printer is
the problem cartridge. If the computer message is NOT Print Cartridge Error (instead, it says that the
cartridge you have removed is ...Either missing, not detected, or incorrectly installed), then the cartridge