Technical information

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plate. Ink penetration or corrosion into the nozzle plate will cause a failure of the tiny micro-electronics
resulting in a variety of different error messages being displayed – see picture at bottom of this page:
http://inkjet411.com/?page_id=1216
However, if your printer works routinely after inserting a brand new HP95 Tri-color cartridge in it, you
should discuss the possibility of a refund with your local Costco (for the refilled cartridge purchase). We
regret your inconvenience, and we hope that you will continue to consider the compelling value of inkjet
refilling in the future.
Please let us know the age of the cartridge and if the diagnostic procedures were able to confirm the
cartridge(s) electrical condition.
For any additional questions please contact us directly: [e-mail]
-Thank you
DESKJET 1050-2050-3050 & Officejet 4630/4635 ERROR MESSAGES - NOT RECOGNIZING CARTRIDGE (61)
NOTE: For purposes of our communication please note that the HP 301 UK cartridges are the same as the
HP 61 USA versions; all the features and functions discussed below will work on your printer as the
printer platforms are identical.
HP Instant Ink Program Printers:
Deskjet 1010, 2540
Envy 4500, 5530
Officejet 4630
Regarding your recent inquiry about the HP 61 cartridge error message and inability to print to your HP
Deskjet 3050 printer, this type of problem is normally an electrical connection issue between the printer
and the cartridge, or more likely, an internal micro-electronic failure inside one of the HP61 ink
cartridges. An electronic failure of the cartridge would be unrelated to the ink cartridge refill process;
these same failures can occur with brand new ink cartridges*. To determi ne which cartridge is causing
the error condition and to check the electrical health of both ink cartridges, please run the 'Tap 41'
diagnostic test below (PROCEDURE B.)…..
Please first verify the age of the ink cartridge(s)....look at imprinted date on f ront (or back) of ink
cartridge. If this ‘warranty expiration date’ has expired, then potential cartridge failures can occur due to
internal corrosion, etc.
NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the
cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining
whether a cartridge is good or bad, only the ‘Tap 41/43’ diagnostic test report can yield this information.