Technical information

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7. Select Ok. Within one minute the Tap 41 diagnostic test pattern should be initiated and pri nt

(whether ink cartridges are good or not, i.e. this is a forced print test). Refer to 2nd video at

following link on how to interpret the diagnostic test report:

http://inkjet411.com/?page_id=1741

NOTE: If a ccess code '41' does not yield a test print, then enter "code = 43").

B.2. Perform Tap 41 Cartridge Health Diagnostics Test: [PSC 2335/2350/2355xi/ (94-97)]

1. Press * and # keys at same time (you may observe "Enter special key combo")

2. Enter ‘123’ (or 124) using number keys.

3. Using left/right arrow keys, navigate to Special Reports. Select Enter.

4. Using left/right arrow keys, navigate to Extended Self Test.

a. Select Enter to print test print - evaluate test print.

5. Access 'Special Reports' menu again, using left/right arrow keys, navigate to ‘print-mech button

tap’ menu.

6. Select Ok (‘code = 0’ will be displayed); click and hold Right Arrow until ‘code = 41’ is displayed.

7. Select Ok. Within one minute the Tap 41 diagnostic test pattern should be initiated and print.

Refer to 2nd video at following link on how to interpret the diagnostic test report:

http://inkjet411.com/?page_id=1741

NOTE: If a ccess code '41' does not yield a test print, then enter "code = 43").

B. Perform Tap 41 Cartridge Health Diagnostics Test (select printer models only):

Press and HOLD the CANCEL (X) button.

1. Depress the COLOR COPY button four (4) times , then…

2. Depress the SCAN (START SCAN) button three (3) times.

3. Release the CANCEL (X) button. The test prints.

--- A good HP 93/95/97/99 color cartridge should display 600 good nozzles, while a good HP

92/94/96/98 black ink cartridge should show 672 good nozzles. If the results yield anything different

then the ink cartridge is likely damaged and will need to be replaced. Refer to 2

video on how to read

the printout: http://inkjet411.com/?page_id=1741

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally

considered operational and functional, if nothing is printed, but the printer attempts to print the

pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black

ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the

printer will print the diagnostic test print in black ink (special "ink back-up mode").

A. Print Self-Test Page (varies by printer model – attempt Procedures A thru C below):