User's Manual

Table Of Contents
Radius-7 Chapter 6- Troubleshooting
www.masimo.com 67 Masimo
Symptom Potential
Cause
Next Step
Unable to pair
with Root
Bluetooth
not enabled
on Root.
Internal
failure.
1. Check if Bluetooth is enabled on Root. See the
Operator's Manual for Root.
2. Check if Bluetooth is enabled on Radius-7 by
accessing the About panel on the Main Menu.
See Connecting Radius-7 to Root via Bluetooth
on page 36 of the Operator's Manual.
3. Verify the Mac address on Radius-7 matches the
one on Root. The Mac address on Radius-7 can
be found by accessing the About panel on the
Main Menu of Radius-7. For information on
accessing the Mac address listed on Root refer
to Operator's Manual for Root.
4. Re-dock the Battery Module on Root to pair the
device with Root.
5. Call Service.