Operator's Manual

Radical-7 Chapter 9: Service and Maintenance
www.masimo.com 207 Masimo
Limited Warranty
Masimo warrants to the original end-user purchaser the Masimo-branded
hardware product (Radical-7® Pulse CO-Oximeter®) and any software
media contained in the original packaging against defects in material and
workmanship when used in accordance with Masimo’s user manuals,
technical specifications, and other Masimo published guidelines for a
period of 12 months and any batteries for six (6) months from the
original date the Product was obtained by the end-user purchaser.
Masimo’s sole obligation under this warranty is the repair or replacement,
at its option, of any defective Product or software media that is covered
under the warranty.
To request a replacement under warranty, Purchaser must contact
Masimo and obtain a returned goods authorization number so that
Masimo can track the Product. If Masimo determines that a Product must
be replaced under warranty, it will be replaced and the cost of shipment
covered. All other shipping costs must be paid by purchaser.
Exclusions
The warranty does not apply to any non-Masimo branded product or any
software, even if packaged with the Product, or any Product that was: (a)
not new or in its original packaging when supplied to purchaser; (b)
modified without Masimo’s written permission; (c) supplies, devices, or
systems external to the Product; (d) disassembled, reassembled, or
repaired by anyone other than a person authorized by Masimo; (e) used
with other products, like new sensors, reprocessed sensors, or other
accessories, not intended by Masimo to be used with the Product; (f) not
used or maintained as provided in the operator’s manual or as otherwise
provided in its labeling; (g) reprocessed, reconditioned, or recycled; and