User's Manual

Radical-7 Chapter 9: Service and Maintenance
www.masimo.com 137 Masimo
Warranty
Masimo warrants to the initial Purchaser for a period of one (1) year from the date of purchase
that: (i) each new Product and the Software media as delivered are free from defects in
workmanship or materials, and (ii) the Product and Software will perform substantially as
labeled in the directions for use. Masimo’s sole obligation under this warranty is to repair or
replace any Product or Software that is covered under warranty.
Batteries are warranted for six (6) months.
To request a replacement under warranty, Purchaser must contact Masimo for a returned
goods authorization. If Masimo determines that a Product must be replaced under warranty,
it will be replaced and the cost of shipment covered. All other shipping costs shall be the
responsibility of Purchaser.
Exclusions
The warranty does not extend to, and Masimo is not responsible for, repair, replacement, or
maintenance needed because of: a) modification of the Product or Software without Masimo’s
written authorization; b) supplies, instruments or electrical work external to the Product or
not manufactured by Masimo; c) disassembly or reassembly of the Product by anyone other
than an authorized Masimo agent; d) use of the Product with sensors or other accessories
other than those manufactured and distributed by Masimo; e) use of the Product and
Software in ways or in environments for which they are not labeled; and f) neglect, misuse,
improper operation, accident, fire, water, vandalism, weather, war, or any act of God. This
warranty does not extend to any Product that has been reprocessed, reconditioned or
recycled.
This warranty also does not apply to any Products provided to Purchaser for testing or
demonstration purposes, any temporary Products modules or any Products for which Seller
does not otherwise receive a usage or purchase fee; all such Products are provided AS-IS
without warranty.
This warranty, together with any other express written warranty that may be issued by
masimo is the sole and exclusive warranty as to the product and software. this warranty is
expressly in lieu of any oral or implied warranties, including without limitation any implied
warranty of merchantability or fitness for a particular purpose. masimo shall not be liable for
any incidental, special or consequential loss, damage or expense directly or indirectly arising
from the use or loss of use of any products or software. in no event shall masimo’s liability
arising from any product and software (under contract, warranty, tort, strict liability or other
claim) exceed the amount paid by purchaser for the products giving rise to such claim. the
limitations in this section shall not be deemed to preclude any liability that cannot legally be
disclaimed by contract.
Sales & End-User License Agreement
This document is a legal agreement between you (“purchaser”) and Masimo corporation
(“Masimo”) for the purchase of this product (“product”) and a license in the included or
embedded software (“software”) except as otherwise expressly agreed in a separate contract
for the acquisition of this product, the following terms are the entire agreement between the
parties regarding your purchase of this product. if you do not agree to the terms of this
agreement, promptly return the entire product, including all accessories, in their original
packages, with your sales receipt to masimo for a full refund.