Service manual

Rad-8 Signal Extraction Pulse Oximeter Service Manual
7-1
7 Return Procedure
To return the unit for service, please follow the Return Procedure
outlined in this section.
7.1 Product Decontamination
7.1.1 Please clean contaminated/dirty equipment before returning and make
sure it is completely dry before packing the equipment.
7.1.2 Recommended decontamination procedure for equipment that has the
potential for being exposed to blood or other potentially infectious
materials:
7.1.2.1 Put on Lab coat or other protective garment.
7.1.2.2 Put on gloves.
7.1.2.3 Place equipment on the designated decontamination table.
7.1.2.4 Apply cleaning agent (10% bleach to water solution) to paper
towel or use Cidex wipes.
7.1.2.5 Wipe down all aspects of the equipment.
7.1.2.6 Let the equipment air dry completely.
7.1.2.7 Remove gloves.
7.1.2.8 Move equipment to the area designated for equipment that
has been through the decontamination process.
7.1.2.9 Dispose of all contaminated products properly.
7.2 Return Transportation
7.2.1 Package the equipment securely – in the original shipping
container if possible – and enclose the following information and
items:
7.2.2 Call Masimo “domestically” at [phone], option #2,
“internationally” at 949-297-7498, option #2 and ask for an RMA
number.
7.2.3 A letter or email describing in detail any symptoms or difficulties
experienced with the pulse oximeter. Please include the RMA
number in the letter.
7.2.4 Warranty information – a copy of the invoice or other applicable
documentation must be included.
7.2.5 Purchase order number to cover repair if the oximeter is not
under warranty, or for tracking purposes if the warranty is in
effect.