Operator's Manual

Table Of Contents
Rad-97 Chapter 14: Troubleshooting
www.masimo.com 175 Masimo
Symptom Potential Causes Next Steps
Poor Video Quality (Camera)
Unstable network Verify network
connection quality. If
signal is poor, relocate
the device for better
signal strength.
Retry the call.
Toggle Wi-Fi Off and On.
Turn Rad-97 Off and On.
Loss of Call/Video (Camera)
Loss of network
connection/unstable
network
Verify network
connection quality. If
signal is poor, relocate
the device for better
signal strength.
Retry the call.
Toggle Wi-Fi Off and On.
Turn Rad-97 Off and On.
No Video Displays from Rad-97
(Camera)
Video output from
Rad-97 disabled.
Enable video output on
Rad-97.