Operator's Manual

Rad-97 Chapter 14: Troubleshooting
www.masimo.com 172 Masimo
Troubleshooting Rad-97
The following section lists possible Rad-97 symptoms, potential causes, and next steps.
For more information, see Chapter 13: Alarms and Messages on page 153.
Symptom Potential Causes Next Steps
Device does not turn on
• Depleted Battery.
• Internal failure.
• Check AC Power
connection.
• Contact Masimo Service.
See Contacting Masimo
on page 211.
System failure technical alarm
active
• Internal failure.
• Turn Rad-97 Off and On.
• Contact Masimo service.
See Contacting Masimo
on page 211.
Speaker does not work
• Device audible
settings may be
incorrect.
• Internal failure.
• Turn Rad-97 Off and On.
• Check that Alarms and
Sounds have not been
silenced.
• Check that Alarms and
Sounds volumes
settings.
• Check the device is not
in All Mute.
• Check that the device
speaker is not being
muffled.
• Contact Masimo service.
See Contacting Masimo
on page 211.
Device screen is blank
• The device is Off.
• The brightness display
is not correct.
• Battery may be
depleted.
• Internal failure.
• Turn Rad-97 Off and On.
• Adjust the brightness
setting. See Brightness
on page 107.
• Check AC power
connection.
• Contact Masimo service.
See Contacting Masimo
on page 211.