Operator's Manual

Rad-97 Chapter 14: Troubleshooting
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Symptom Potential Causes Next Steps
Difficulty obtaining a
reading.
• Inappropriate
sensor or sensor
size.
• Improper sensor
type or application.
• Low perfusion.
• Excessive motion
artifact.
• Excessive ambient
or strobing light.
• Low battery/ not
plugged into AC
power supply.
• Interference from
line
frequency-induced
noise.
• Allow time for parameter reading
to stabilize.
• Verify sensor type and size and
re-apply sensor. See Directions for
Use for sensor.
• Check if blood flow to the sensor
site is restricted.
• Check the placement of the
sensor. Re-apply sensor or move
to a different site.
• Replace sensor.
• Verify the device and sensor are
configured with the parameter.
• Verify proper sensor and sensor
size for the patient.
• Shield the sensor from excessive
or strobing light.
• Minimize or eliminate motion at
the monitoring site.
• Connect AC power supply.
• Verify and set 50 or 60Hz menu
setting. See Localization on page
97.
Parameter readings
displayed as dashes.
• Parameter may not
have stabilized.
• Device may not be
configured with the
parameter.
• Sensor is not
compatible with
the parameter.
• Allow time for parameter reading
to stabilize.
• Verify sensor type and size and
re-apply sensor. See Directions for
Use for sensor.
• Check if blood flow to the sensor
site is restricted.
• Check the placement of the
sensor. Re-apply sensor or move
to a different site.
• Replace sensor.
• Verify the device and sensor are
configured with the parameter.