Operator's Manual

Root Chapter 14: Service and Maintenance
www.masimo.com 179 Masimo
To request a replacement under warranty, Purchaser must contact Masimo
and obtain a returned goods authorization number so that Masimo can
track the Product. If Masimo determines that a Product must be replaced
under warranty, it will be replaced and the cost of shipment covered. All
other shipping costs must be paid by purchaser.
Exclusions
The warranty does not apply to any non-Masimo branded product or any
software, even if packaged with the Product, or any Product that was: (a) not
new or in its original packaging when supplied to purchaser; (b) modified
without Masimo’s written permission; (c) supplies, devices, or systems
external to the Product; (d) disassembled, reassembled, or repaired by
anyone other than a person authorized by Masimo; (e) used with other
products, like new sensors, reprocessed sensors, or other accessories, not
intended by Masimo to be used with the Product; (f) not used or maintained
as provided in the operator’s manual or as otherwise provided in its
labeling; (g) reprocessed, reconditioned, or recycled; and (h) damaged by
accident, abuse, misuse, liquid contact, fire, earthquake or other external
cause.
No warranty applies to any Product provided to Purchaser for which
Masimo, or its authorized distributor, is not paid; and these Products are
provided AS-IS without warranty.
Limitation of Warranty
Except as otherwise required by law or altered by the purchase agreement,
the above warranty is the exclusive warranty that applies to the Product and
software media, and Masimo does not make any other promises, conditions,