Troubleshooting guide

1 . Locate the interlock release, usually located near the locking bolts on the outer perimeter of
the drawer head. Different container manufacturers have different interlock releases, so
please take the time to locate it and then press, pull, and/or slide the interlock release while
moving the locking handle to the locked position. See Figure 12 for some sample locations.
2. If the drawer is in the locked position and the container’s locking bolts are extended, the X-
07 dial can now be turned in either direction, without any restriction, blockage, or interfer-
ences.
3. A quick check for the above is to move the container locking handle up and down while
observing the locking bolts being extended and retracted.
4. Start execution of a combination change by turning the dial in the counterclockwise (CCW)
direction for several full revolutions. The X-07 will become operational and ready to accept
a combination when the display shows a left arrow and numbers. The left arrow indicates
direction and the numbers indicate dial position.
SETTING A COMBINATION WITH THE CARD SERIAL NUMBER
Original combination has been lost, container open.
If a container is open, it is possible to change the combination on the container without the old
combination. Remove the backplate and record the lock serial number. It will be a six digit
number like 003375. Use the six numbers as a combination number = 00-33-75. Dial an incor-
rect combination to obtain the lightning bolt. Insert the change key into the back of the lock.
Enter the serial number as a combination, (00-33-75). When the letters SL appear for “Select
Mode” continue changing the combination in the normal manner to your new combination.
Original combination has been lost, container closed.
See forced entry. (Appendix H)
CHANGE KEY LOCKED IN CONTAINER
If the change key is left inserted in the X-07 lock and the container gets locked, you can open the
container by executing the audit trail (successful lock opening) from a power off state. The X-
07 system software was designed to ignore the change key when executing the combination
from the audit trail routine.
1. Allow the X-07 to power off, stop dialing for 90 seconds or more.
2. After 90 seconds plus delay, start dialing to the right (CW) until the audit trail starts flashing
(count for successful lock openings). Then simply reverse direction (CCW) and execute
your old combination in the normal manner.
3. Caution, you get one attempt per power down of the lock. If you miss dial and get a
lightning bolt, you must power down before attempting again.