Troubleshooting guide

TURNING DIAL WITHOUT PAUSING FOR A ¼ SECOND ON A DIRECTION CHANGE
Experienced mechanical lock users have a difficult time with this security feature. They dial to
the number and reverse direction with the same grip of the dial. You must pause during direction
changes for ¼ of a second.
BACKUP DIALING
This method should always be avoided if experiencing lightning bolts.
RECOMMENDATION FOR DIALING
1 . When experiencing difficulty in opening the lock, it’s highly recommended the user use a
strict dialing procedure to execute the combination. One such method is for the user to grasp
the knob between the thumb and the index finger of the right hand, with the palm facing
upward, and with the thumb pointing to the 3 o’clock position for CCW dialing. With this
position established, the user simply rotates the wrist to the left until the palm is facing down
and the thumb is pointing to the 9 o’clock position. At the 9 o’clock position, the user releases
the knob and repeats the procedure until they are within 10 digits of the desired number. At
this time the user may walk the dial to the desired number with his/her finger tips.
2. This procedure is reversed for CW dialing. The user grasps the dial with the right hand, with
the palm down, and the thumb pointing to the 9 o’clock position. A simple wrist turn to the
right until the palm points up and the thumb is pointing to the 3 o’clock position. Release and
repeat procedure until the desired number is reached in the CW direction.
3. This may seem to be over simplification for executing the combination, but it will give the
desired results for anyone having difficulty in dialing the lock. Just by grasping, wrist turning,
and releasing the dial, it will help to eliminate security violations for first time users.
X-07 WILL NOT POWER UP AND THE CONTAINER IS OPEN
The dial has been turned in either direction for several revolutions and the display does not show
any symbols or numbers.
POSSIBLE CAUSES:
1. Security violations.
2. Hub assembly, or cam assembly insert loose.
3. Faulty LCD, bad cable connection or flex cables damaged.
4. Electronic card failure.
SECURITY VIOLATION