Troubleshooting guide

CHAPTER 4
TROUBLESHOOTING X-07 PROBLEMS
LIGHTNING BOLT AFTER DIALING COMBINATION
Symbol displayed to indicate a software protective security feature has been violated by the user
or incorrect combination entered.
POSSIBLE CAUSES TO SECURITY FEATURES VIOLATIONS
1. Wrong combination.
2. Dialing the combination in less than 15 seconds.
3. Turning the dial more than 1 and 1/3 revolutions without pausing.
4. Turning dial without pausing for a ¼ second between turns.
5. Turning dial without pausing for a ¼ second on direction changes.
6. Backup dialing.
WRONG COMBINATION
Make every effort to validate the combination. Remember on a combination change the combi-
nation is not written to memory until the lock displays “OP”. Often users do not go back and try
opening the lock with the previous combination.
DIALING THE COMBINATION IN LESS THAN 15 SECONDS
This is very easy to do if the X-07 random number generator generates a number on a direction
change that is relatively close to the next number in the combination sequence. If this occurred,
go past your number and stop on it the next time around.
TURNING THE DIAL MORE THAN 1 AND 1/3 REVOLUTIONS -
Physically this is hard to do, but if your dialing technique is with very short and slow movements
of the dial the X-07 may interpret this dialing method as being one continuous movement of the
dial.
TURNING DIAL WITHOUT PAUSING FOR A ¼ SECOND BETWEEN TURNS -
See recommendation for dialing (below)