Manual

26
• If the product is outside the rst year warranty period,
AGA MARVEL Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
agamarvel.com under the service and support section.
• Try to have information or description of nature of the
problem, how long the appliance has been running, the
room temperature, and any additional information that
may be helpful in quickly solving the problem.
• Table "C" is provided for recording pertinent information
regarding your product for future reference.
For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Service Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
Table C
• Never attempt to repair or perform maintenance on
the appliance until the main electrical power has been
disconnected. Turning the appliance control "OFF"
does not remove electrical power from the unit's wiring.
• Replace all parts and panels before operating.
!
WARNING
Electrocution Hazard
Before You Call for Service
If the appliance appears to be malfunctioning, read through
this manual rst. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualied service technician.
TROUBLESHOOTING AND OBTAINING SERVICE
Problem Possible Cause Remedy
Appliance not cold enough
(See “Adjusting the temperature" on
page 11)
• Control set too warm
• Content temperature not stabi-
lized.
• Excessive usage or prolonged
door openings.
• Airow to front grille blocked.
• Door gasket not sealing properly.
• Adjust temperature colder. Al-
low 24 hours for temperature to
stabilize.
• Allow temperature to stabilize for
at least 24 hours.
• Airow must not be obstructed to
front grille. See “clearances” on
page 4.
• Check door alignment and/or
replace door gasket.
Appliance too cold
(See “Adjusting the Temperature” on
page 11)
• Control set too cold
• Door gasket not sealing properly.
• Adjust temperature warmer.
Allow 24 hours for temperature to
stabilize.
• Check door alignment and/or
replace door gasket.
Noise or Vibration • Appliance not level
• Fan hitting tube obstruction.
• Level appliance, see “Leveling
Legs” on page 4.
• Contact a qualied service techni-
cian.
Appliance will not run. • Appliance turned off
• Power cord not plugged in.
• No power at outlet.
• Turn appliance on. See “Starting
your appliance” on page 11.
• Plug in power cord.
• Check house circuit.
If Service is Required:
• If the product is within the rst year warranty period
please contact your dealer or call AGA MARVEL Cus-
tomer Service at 800.223.3900 for directions on how to
obtain warranty coverage in your area.
• In all correspondence regarding service, be sure to
give the service number, serial number, and proof of
purchase.