User's Manual

CV355-30X-IP Manual
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4.3.13 Additional Maintenance Settings
4.3.14 About
1
1
2
2
3
3
No. Item. Function Descriptions
1 Factory Reset Select the reset button to resume the factory default setting as the web page setting
2 Setting Profile The web page setting parameters can be exported from the computer and imported/
applied to another camera
3 Baud Rate Set the camera Baud Rate for the use of connecting RS-232 communication
No. Item. Function Descriptions
1 Camera ID Display the camera name
2 Firmware Version Display the firmware version of the camera
3 Serial Number Display the camera serial No.
No. Problem Solution
1 Boot without power
signal
1. Make sure you have plugged in the power cord.
2. When using a PoE connection, ensure that the power supply supports IEEE 802.3af
hubs
2 There is no image
output from CV355-
30X-IP
1. Check the power supply or PoE supply functions.
2. Confirm the output signals are in streaming output.
3. If the camera is connected to a monitor, confirm the monitor equipment supports 4K
output
4. Replace the cables and make sure they are not faulty.
3 CV355-30X-IP image is
severely delayed
Please use 4K, 1080p or 720p 60/50 Hz signals rather than 25/30 Hz signals.
4 RS-232 cannot be
controlled
1. Confirm the connection is correct (RS-232 Input / Output).
2. Please make sure the Baud rate setting is the same as the control equipment.
5 Whether the Internet can
be used for operation
Please refer to Chapter 5 Network Function Description for the Internet usage or call
marshall tech support.
6. Troubleshooting
This chapter describes problems you may encounter while using CV355-30X-IP. If you have
questions, please refer to related chapters and follow all the suggested solutions. If the problem
remains, please contact your distributor or the service center.