User manual

Marpo Kinetics, Inc. 7 7/16/2006
environment, rust or corrosion as a result of the Product(s) location, alterations or modifications
without our written authorization or by failure on your part to use, operate and maintain the Product
as set out in this document.
Parts and Service
You will receive information on how to get a replacement part, arrange for service where your
Product is located or advise you on how and where to ship the Product for service. Please include
your name, phone number, and model number of your Product for all correspondence. Customer
Support is available Monday through Friday from 8:00 a.m. to 5:00 p.m. Pacific Standard Time.
• Call: 925-606-6919
• Fax: [phone]
• E-mail: [e-mail]
Shipping
Before shipping:
• Obtain a Return Authorization Number (RA#) from Customer Support
• Securely pack your Product (use the original shipping carton, if possible)
• Write the RA# on the outside of the carton
• Insure the Product, and include a letter explaining the defect or problem and a
copy of your proof of purchase if you believe the service is covered by
warranty
Exclusive Warranty
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OF ANY KIND EITHER
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ALL OTHER
OBLIGATIONS OR LIABILITIES ON OUR PART. We neither assume nor authorize any person to
assure for us any other obligation or liability concerning the sale of this Product. Under no
circumstances shall we be liable under this warranty, or otherwise, of any damage to any person or
property, including any lost profits or lost savings, for any special, indirect, secondary, incidental or
consequential damages of any nature arising out of the use of or inability to use this Product. Some
states do not allow the exclusion or limitation of implied warranties or of liability for incidental or
consequential damages, so the above limitations or exclusions may not apply to you.
Changes in Warranty Not Authorized
No one is authorized to change, modify or extend the terms of this limited warranty.
Effect of State Laws
This warranty gives you specific legal rights and you may have other rights, which vary, from state
to state.
Our Pledge to You
Our products are designed and manufactured to the highest standards.
MARPO KINETICS wants you to be completely satisfied with our products and will do everything
possible under the terms of this warranty to keep you secure in knowing you have bought the best!