manual
ID2Qv6 Mac Installation and Licensing - 17
004 ID2Q Mac - Incorrect License ID entered
If you mistype or make a mistake entering your License ID, the screen above will appear. Since the
License ID is so long, it is always best to copy and paste the code, instead of manually trying to
type it in. You can copy and paste your code from the email you received after making your online
purchase.
The most common errors when entering a License ID are:
1. Having leading or trailing spaces
2. Typing sng1 instead of sngl
3. Stripping out the pipe characters (these are the vertical lines in your full License ID)
If entering only the numeric portion of your License ID in most cases you will need to manually
type in the numbers.