Owner`s manual

30
3
21. TROUBLESHOOTING FOR PROFESSIONAL INSTALLER ONLY
The operator displays the system fault(s) automatically one at a time as follows:
FAULT DISPLAY
PROBLEM
SOLUTION
CODE
 Adjustments setting
interrupted before
completion.
 Detective reference switch.
 Door can be operated normally. Recheck
adjustments if adjustment settings were not
completed. Refer to page 16.
 Have operator serviced.
8
 Defective RPM sensor/
operator system blocked.
 Have operator serviced.
9
 Door movement too
stiff.
 Force required to move
door exceeded set
force level.
 Operator working force
setting is too low.
 Check door for obstructions, proper manual
operation, proper balance, or broken springs.
Clear obstructions or have door serviced.
 If door is OK, increase force setting. Readjust force
and run the operator for two (2) uninterrupted complete
cycles. Refer to “Advanced settings” on page 19 –
Level 2 (Menu 1 and Menu 2). REPEAT THE “SAFETY
REVERSAL TEST” (page 21) AFTER ADJUSTMENT IS
COMPLETE.
10
 Operator exceeded
maximum run time
limit.
 Make sure rail is connected to operator head
and belt or chain is moving.
#3 + #8 Flash
11
#7 + #8 Flash
15
 Photo eye sensors not
connected properly.
 Photo eye sensors not
aligned.
 Obstruction in the door
path (photo eye beam
broken).
 Check photo eye sensors wiring and connections.
Refer to pages 12 and 13.
 Realign photo eye sensors.
Refer to page 21.
 Remove obstruction from door path.
 Force watchdog circuit
found error.
 The sensor which
monitors the operator
sensitivity has failed.
#1 + #7 + #8 Flash
16
 Readjust the operator force(s) and run the operator for
two (2) uninterrupted complete cycles. Refer to “Advanced
settings” on page 19 – Level 2 (Menu 1 and Menu 2).
REPEAT THE “SAFETY REVERSAL TEST” (page 21) AFTER
ADJUSTMENTS ARE COMPLETE.
 Have the operator checked.
 Have the outlet assigned for the operator and/or
supplied power checked.
 Undervoltage, operator
system overloaded at
maximum force setting (16).
 Operator system
overloaded.
#5 + #6 + #7 + #8 Flash
26
 Check door for obstructions, proper manual operation,
proper balance, or broken springs. Clear obstructions or
have door serviced, If needed.
 Have the operating sensitivity settings checked by
an authorized dealer/installer (Refer to “Advanced
settings” on page 19 - Level 2 (Menu 3 and Menu 4.).
Run the operator for two (2) uninterrupted complete
cycles after adjustment are completed.
 Door movement too
stiff or irregular.
 Door blocked.
 Operator operating
sensitivity set too
sensitive (low).
28
#2 + #5 + #6 + #7
+ #8 Flash
Step 1
System Fault Sequence Display: (Example - Error Code 15)
Step 2
Step 3 Step 4
The fault code is displayed for
approximately 3 seconds.
Pause between messages for
approximately 1 second.
Operating mode is displayed for
approximately 3 seconds
(example: Operating voltage).
Pause between messages for
approximately 1 second.
Step 5 : Steps 1 to 4 are repeated until all system fault(s) are cleared.
 If no buttons are pressed within 120 seconds, the programming mode
terminates automatically.
 OPEN and CLOSED door positions programmed without passing the
reference point.
#7 Flashes
7
NOTICE:
#8 Flashes
#1 + #8 Flash
#2 + #8 Flash
This manual is essential to the safe and proper installation, operation, and maintenance of your operator. Read and follow all
guidelines and operating instructions before the first use of this product. Store the manual in a safe, easily accessible location.
3. IMPORTANT SAFETY INFORMATION
WARNING means that severe injury or death could
result from failure to follow instructions.
CAUTION means that property damage or injury
could result from failure to follow instructions.
Congratulations on purchasing your Marantec
®
Professional Series Garage Door Operator System (GDO), the most innovative
operator available today. This stylishly designed digital operator with a wide range of accessories is engineered to provide the
smoothest, quietest and safest operation to compliment any home. Advanced technology results in the operator being capable of
easily moving almost any properly balanced residential garage door, and at the same time providing state-of-the-art safety features
to detect obstructions and to stop and reverse the door, thus helping to protect persons and property near the door.
1. INTRODUCTION
This operator includes numerous state-of-the-art features to provide you, the user, with years of trouble-free, convenient, and safe
use of your automatic garage door operator.
 Advanced Digital Operating System EOS (Easy Operating System): The EOS digital system provides an
user friendly system set up. The system set up comprises of two programing levels, an “Initial Level” and an
“Advanced Level”. The EOS system requires only the initial set up parameters. All other operating parameters are
learned and set automatically by the system. In addition, the system optimizes all parameters with every cycle for
a more efficient operation by the GDO. This shorter parameter set up provides a quicker and more efficient
installation.
 Precision Controlled DC Motor, Complete with Automatic Soft Start and Soft Stop Feature: The operator
automatically detects when your door is almost fully closed or fully opened, and gradually slows the door down before it
reaches its fully closed or opened position. During start-up, the door starts moving slowly and gradually ramps up to full
speed for the full travel of your door. This reduces the possible damaging effects of the sudden starts and stops associated
with some other operators, and results in the smooth operation and increased service life of your door and hardward.
 Built-In Safety Features: Including patented drive system that delivers only the optimum power needed to move your
door safely - Every time!
 Modular Antenna Concept (patented): Plug-in your choice of frequency module.
 Photo Eye (Infrared) Safety System: State-of-the-art infrared beam system helps detect obstructions in the path of
your door and automatically reverses closing door travel, helping to protect persons and property near the door.
 Convenient Status Display: To indicate the status of your door operator at any time. Especially useful if troubleshooting
is necessary.
 Quiet, Smooth Operation: Precision engineering and carefully selected materials result in extremely smooth and quiet
operation, unmatched by conventional garage door operators.
 The EOS platform unifies all Marantec Products by design.
2. ADVANCED FEATURES
Operate the garage door operator at 120V, 60Hz to avoid operator damage.
Garage doors are heavy, moving objects. When coupled with an automatic operator, electrical power is also
present. If not properly installed, balanced, operated, and maintained, an automatic door can become
dangerous and cause serious injury or death. Please pay close attention to the WARNING and CAUTION notices
that appear throughout this manual. Failure to follow certain instructions may result in damage to the door or
door opener, or may result in severe injury or death to yourself or others.