Specifications
  23G-Series RO System 
3024270 Rev G  93  14Oct13 
Troubleshooting Guide – EMC-100 Display Failures 
Symptom 
Possible Causes 
Remedies 
permeate and/or 
diaphragm valves 
Contact your equipment supplier for 
assistance. 
Check fitting. 
Tank level control 
feature does not work 
Faulty float/tank level control. 
Replace float/tank level control. 
Input wires not properly 
connected. 
Refer to Section 6.1 and Figure 4.6. 
Incompatible level controller. 
Water flowing when 
machine is turned off 
Inlet solenoid valve or diaphragm 
valve not closing or seating 
properly. Solenoid and diaphragm 
valve tubed incorrectly. 
Clean or replace the valve(s). Clean and 
sanitize the membranes immediately. Water 
must not pass through inlet when the machine 
is off. 
ECM-100 display 
screen backlighting 
flickers (Note: a slight 
flicker is normal) 
Power line disturbance. 
Install a surge protector and AC line emi/rfi filter 
device between the ECM power cord and the 
power source. Note: Some minor flickering is 
normal. Check for loose fuse on relay board, 
loose wiring connection and ribbon cable 
between boards. 
LCD screen blank or 
contains garbled text 
Power line interruption or 
electrical noise. 
Pressing the ESC button should clear screen, 
power down for 2 minutes and restart. 
Most or all lights are 
off 
Blown fuse or loose ribbon cable 
between Main and Relay Boards. 
Check fuses, check and reseat the ribbon 
cable. Check for loose fuse holder. 
Bad Relay/Main Board. 
Contact your equipment supplier for 
assistance. 
Lost 110/220 VAC power to the 
ECM-100. 
Contact your equipment supplier for 
assistance. 
Power surge possibly due to 
lightening strike or voltage surge. 
Replace damaged parts and install a surge 
protector. Contact your equipment supplier for 
assistance. 










