Use and Care Manual

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1 YEAR LIMITED WARRANTY
IF WARRANTY SERVICE IS NEEDED
Electrical Fireplace Basic Warranty
Our electrical fireplace is free from manufacturing and material defects for a period of one year from date of purchase,
subject to the following conditions and limitations.
1. This electric fireplace must be installed and operated at all times in accordance with the installation and operating
instructions furnished with the product, Any unauthorized repair, alteration, willful abuse, accident, or misuse of the
product shall nullify this warranty.
2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through
an authorized supplier of the company.
3. The warranty is limited to the repair or replacement of parts found to be defective in material or workmanship,
provided that such part(s) have been subjected to normal conditions of use and service, after said defect si confirmed
by the Company’s inspection.
4. The Company may, at its discretion, fully discharge all obligation with respect to this warranty by refunding the
wholesale price of the defective part(s).
5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s),re-
pair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume respon-
sibility for same.
6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or
damage arising out of the use, or inability to use the product, except as provided by law.
7. All other warranties-expressed of implied-with respect to the product, its components and accessories, or any
obligation/liabilities on the part of the Company are hereby expressly included.
8. The Company neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with
respect to the sale of our product.
9. The warranties as outlined within this document do not apply to 3rd party accessories used in conjunction with the
installation of this product.
This warranty is void if :
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
Call at [phone] or Contact the company email：[e-mail]
Make sure you have sales receipt, location of purchase and the model/serial number of your product.