Specifications
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WARRANTY
EmpireComfortSystemsInc.warrantiesthishearthproducttobefreefromdefectsatthetimeofpurchaseandforthe
periodsspeciedbelow.Hearthproductsmustbeinstalledbyaqualiedtechnicianandmustbemaintainedandoper-
atedsafely,inaccordancewiththeinstructionsintheowner’smanual.EmpirewillnotwarrantyanyChâteau,Boulevard,
orMantisreplacethatisnotinstalledbythesellingdealerorthatdealer’sdirectcontractagents.Thiswarrantyapplies
totheoriginalpurchaseronlyandisnottransferable.
Allwarrantyrepairsmustbeaccomplishedbyaqualiedgasappliancetechnician.
Limited Lifetime Parts Warranty – Combustion Chamber, Heat Exchanger, and Factory-Installed Glass
Ifthecombustionchamber,heatexchanger(seepartslist)orfactory-installedglassfailsbecauseofdefective
workmanshipormaterial,EmpirewillrepairorreplaceatEmpire’soption.
Limited Three-Year Parts Warranty – All Other Components
(ExceptRemoteControls,Thermostats,AccessoriesandReplacementParts)
Shouldanypartfailbecauseofdefectiveworkmanshipormaterialwithinthreeyearsfromthedateofpurchase,
EmpirewillrepairorreplaceatEmpire’soption..
Limited One-Year Parts Warranty – Remote Controls, Thermostats, Accessories, and Parts
Shouldanyremotecontrol,thermostat,accessory,orotherpartfailbecauseofdefectiveworkmanshipwithinone
yearfromthedateofpurchase,EmpirewillrepairorreplaceatEmpire’soption.
Duties Of The Owner
Theappliancemustbeinstalledbyaqualiedinstallerandoperatedinaccordancewiththeinstructionsfurnished
withtheappliance.
Abillofsale,cancelledcheck,orpaymentrecordshouldbekepttoverifypurchasedateandestablishwarranty
period.
Readyaccesstotheapplianceforservice.
What Is Not Covered
Damagesthatmightresultfromtheuse,misuse,orimproperinstallationofthisappliance.
Travel,diagnosticcostsandfreightchargesonwarrantedpartstoandfromthefactory.
Claimsthatdonotinvolvedefectiveworkmanshipormaterials.
Unauthorizedserviceorpartsreplacements.
Removalandreinstallationcost.
Inoperableduetoimproperorlackofmaintenance.
How To Get Service
Tomakeaclaimunderthiswarranty,pleasehaveyourreceiptavailableandcontactyourinstallingdealer.Pro-
videthedealerwiththemodelnumber,serialnumber,typeofgas,andpurchaseverication.Theinstallingdealerisre-
sponsibleforprovidingserviceandwillcontactthefactorytoinitiateanywarrantedpartsreplacements.Empirewillmake
replacementpartsavailableatthefactory.Shippingexpensesarenotcovered.
If,aftercontactingyourEmpiredealer,servicereceivedhasnotbeensatisfactory,contact:ConsumerRelations
Department,EmpireComfortSystemsInc.,POBox529,Belleville,Illinois62222,orsendane-mailtoinfo@empirecom-
fort.comwith“ConsumerRelations”inthesubjectline.
Your Rights Under State Law
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrights,whichvaryfromstatetostate.