Owner`s manual

27020-3-0410Page 60
WARRANTY TERMS
Purchase Date:
Dealer Name/Phone:
Empire Comfort Systems Inc. warrants this hearth product to be free from defects
at the time of manufacture and for the periods specied below. Hearth products
must be installed by a qualied technician and must be maintained and operated
safely, in accordance with the instructions in the owner’s manual. This warranty
applies to the original purchaser only and is not transferable. All warranty repairs
must be accomplished by a qualied gas appliance technician.
Limited Ten-Year Heat Exchanger Warranty
Empire promises to the owner that if the heat exchanger (see parts list) fails because of defective workmanship or material within ten
years from the date of purchase, Empire will repair, or at Empire’s option, replace the defective heat exchanger.
Limited Five-Year Parts Warranty
Should any part fail because of defective workmanship or material within ve years from the date of purchase, Empire will repair or
replace it, at Empire’s option.
Limited Two-Year Labor Warranty
Within two years from the date of purchase, Empire will pay reasonable labor to have that defect repaired or replaced at Empire’s option.
All labor must be accomplished by a qualied gas appliance technician.
Duties Of The Owner
The appliance must be installed by a qualied installer and operated in accordance with the written instructions furnished with the ap-
pliance.
Ready access to the appliance for service is the responsibility of the owner.
Travel, diagnostic costs and freight charges on warranted parts to and from the factory is the responsibility of the owner.
A bill of sale, cancelled check, or payment record should be kept to verify purchase date and establish warranty period.
What Is Not Covered
This warranty does not cover damages that might result from the use, misuse, or improper installation of this appliance.
This warranty does not cover claims that do not involve defective workmanship or materials.
This warranty does not cover unauthorized service or parts replacements will not be covered.
How To Get Service
To make a claim under this warranty, please have your receipt available and contact your installing dealer. Provide the dealer with the
model number, serial number, type of gas and purchase verication. The installing dealer is responsible for providing service and will
contact the factory to initiate any warranted parts replacements. Empire will make replacement parts available at the factory. Shipping
expenses are not covered.
If, after contacting your Empire dealer, service received has not been satisfactory, contact: Consumer Relations Department, Empire
Comfort Systems Inc., P.O. Box 529, Belleville, Illinois 62222, or send an e-mail to [e-mail] with “Consumer Rela-
tions” in the subject line.
Your Rights Under State Law
This warranty gives you specic legal rights, and you may also have other rights, which vary from state to state.
Installer - Place Serial Number
Sticker Here and Leave this Manual
with the Consumer.