EMPIRE Comfort Systems INSTALLATION INSTRUCTIONS AND OWNER’S MANUAL WARNING ™ HOT GLASS WILL CAUSE BURNS. DO NOT TOUCH GLASS UNTIL COOLED. NEVER ALLOW CHILDREN TO TOUCH GLASS. WARNING: If not installed, operated and maintained in accordance with the manufacturer’s instructions, this product could expose you to substances in fuel or from fuel combustion which can cause death or serious illness. Attention: Check local codes for venting requirements. Attention: This appliance may be installed in the U.S.
TABLE OF CONTENTS SECTION PAGE Important Safety Information ........................................................................................................................................................................ 3 Safety Information for Users of LP-Gas . ...................................................................................................................................................... 4 Requirements for Massachusetts ......................................................
IMPORTANT SAFETY INFORMATION THIS IS A HEATING APPLIANCE DO NOT OPERATE THIS APPLIANCE WITHOUT FRONT PANEL INSTALLED. • Installation and repair should be done by a QUALIFIED SERVICE PERSON. The appliance should be inspected before use and at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding materials, etc. It is imperative that control compartments, burners and circulating air passageways of the appliance be kept clean.
SAFETY INFORMATION FOR USERS OF LP-GAS Propane (LP-Gas) is a flammable gas which can cause fires and explosions. In its natural state, propane is odorless and colorless. You may not know all the following safety precautions which can protect both you and your family from an accident. Read them carefully now, then review them point by point with the mem- bers of your household. Someday, there may not be a minute to lose, everyone’s safety will depend on knowing exactly what to do.
REQUIREMENTS FOR MASSACHUSETTS For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall be satisfied: 1.
GAS SUPPLY Consult the current National Fuel Gas Code, ANSI Z223.1 CAN/ CGA-B149 (.1 or .2) installation code. Recommended Gas Pipe Diameter Pipe Length Schedule 40 Pipe Tubing, Type L Inside Diameter Outside Diameter Nat. L.P. Nat. L.P. 0-10 feet 1/2” 3/8” 1/2” 3/8” 0-3 meters 12.7mm 9.5 mm 12.7mm 9.5 mm 10-40 feet 1/2” 1/2” 5/8” 1/2” 4-12 meters 12.7mm 12.7mm 15.9 mm 12.7mm 40-100 feet 1/2” 1/2” 3/4” 1/2” 13-30 meters 12.7mm 12.7mm 19mm 12.7mm 100-150 feet 3/4” 1/2” 7/8” 3/4” 31-46 meters 19mm 12.7mm 22.
INTRODUCTION Introduction Always consult your local Building Department regarding regulations, codes or ordinances which apply to the installation of a direct vent wall furnace. Instructions to Installer 1. Installer must leave instruction manual with owner after installation. 2. Installer must have owner fill out and mail warranty card supplied with furnace. 3. Installer should show owner how to start and operate furnace and thermostat. 4.
INSTALLATION INSTRUCTIONS - GENERAL SAFETY INFORMATION 1. This installation must conform with local codes or, in the absence of local codes with NFPA54. 2. Provide adequate clearances around the product for servicing and ensure there are no obstructions to the combustion air intake situated at the back of the heater. Refer to Pages 14 and 15. 3. The appliance must be installed on a flat, solid continuous surface (i.e. wood, metal, concrete).
CLEARANCES FOR SINGLE FLUE 1. 2. 3. Pick a location on a wall with a clear space in the room. In selecting a location for installation, it is necessary to provide adequate accessibility clearances for servicing and proper installation. Be sure to locate the unit close enough to a 115 VAC wall receptacle to properly power appliance.
CLEARANCES FOR DIRECT VENT 1. Pick a location on a wall with a clear space in the room. In selecting a location for installation, it is necessary to provide adequate accessibility clearances for servicing and proper installation. Be sure to locate the unit close enough to a 110 VAC wall receptacle to properly power appliance. 2.
BAY WINDOW SPECIFICATIONS Index No. 1 2 3 4 5 6 7 8 Description Flue Outlet 1 1/2” PVC Pipe Air Inlet Electric Cord 3/8” Flare Connection (Inside) Single Flue Adaptor Model (Required) Surround PVE1-1 Used on openings less than 35” PVE2-1 Used on openings less than 37 1/2” openings Top Cover Kit, Slim Model #PV2H Top Cover Kit, Short 28 3/16” (71.6cm) 17 5/8” (44.8cm) 5 - SINGLE FLUE ADAPTOR 33 3/4” (85.7cm) 1 - FLUE OUTLET 12 1/4” (31.1cm) 8 5/8” (21.
BAY WINDOW SPECIFICATIONS - (continued) Fireplace Insert with Mantel Surround with Slim Top Panel LOUVER 35 7/16” (90.0cm) LOUVER 35 7/16” (90.0cm) 8 - TOP COVER KIT, SHORT 10 1/8” (25.7cm) 8 - TOP COVER KIT, SHORT 5 15/16” (15.1cm) 10 1/8” (25.7cm) 6 3/16” (15.7cm) 6 3/16” (15.7cm) 5 15/16” (15.1cm) 29 3/4” (75.6cm) 29 3/4” (75.6cm) 23 13/16” (60.5cm) 5 - SINGLE FLUE ADAPTOR 1 - FLUE OUTLET 23 13/16” (60.5cm) 5 - SINGLE FLUE ADAPTOR 1 - FLUE OUTLET 3 9/16” (9.0cm) 16 15/16” (43.
FLAT FRONT SPECIFICATIONS 35” (88.9cm) 17” (43.2cm) 6 1/2” (16.5cm) MIN. WITH 90° STREET ELBOW 33 7/16” (84.9cm) 5 - SINGLE FLUE ADAPTOR MODEL #PVVK-SH 24 3/4” MIN (62.8cm) 1 - FLUE OUTLET 3 9/16” (9.0cm) Heater In Wall - 35” Picture Frame Surround FWK28(BL,CM,HP,SS) - Contains surround, hood, and lower front 35” (88.9cm) 29 3/8” (74.6cm) 13/16” (2.
BAY WINDOW CLEARANCE TO COMBUSTIBLES Freestanding Models A B B C Figure 3 A B C D Rear Wall to Heater Side Wall to Heater Corner Installation Mantel Clearance C Figure 4 Freestanding Units 0” (2” Single Flue and 1 1/4” Direct Vent for Serviceability) 0” (4” recommended for serviceability) 0” See Figure 7 Fireplace Insert D LOUVER 12” (30.5cm) CEILING WALL OPENING 29 3/4” (75.6cm) 26 ½” (67.3cm) 8” 6” COMBUSTIBLE TRIM AND MANTELS ALLOWED IN SHADED AREA 40” 33 1/4” (84.5cm) 35 7/16” (90.
FLAT FRONT CLEARANCE TO COMBUSTIBLES Insert Models A A B B C 6 1/4” MIN Figure 8 C Figure 10 Figure 9 A B C D Rear Wall to Heater Side Wall to Heater Corner Installation Mantel Clearance Freestanding Units 0” (2” Single Flue and 1 1/4” Direct Vent for Serviceability) 0” 0” See Figure 12 Fireplace Insert D 12” (30.5cm) CEILING WALL OPENING 8” 30 7/8” (78.4cm) 26 ½” (67.3cm) 6” COMBUSTIBLE TRIM AND MANTELS ALLOWED IN SHADED AREA 44 3/4” 4” 24” 37” (93.98 cm) 18” 12” 38” (96.
ROUGH FRAMING DIMENSIONS BAY WINDOW A ACCESS PANELS - 13 /34” MIN. CO-LINEAR 8 1/2” WHEN USING DIRECT VENTING B A C Figure 13 NOTE: DIMENSIONS FOR USE WITH SHORT TOP. THIS IS RECOMMENDED FOR UNIT SERVICEABILITY. B - 25 1/8” C - 28” NOTE: IF TRIM AROUND HEATER IS NECESSARY, THE SURROUND KIT PVE1-1 OR PVE2-1 MUST BE USED, AND SUBTRACT 1” FROM (A) DIMENSION. FLAT FRONT A - 23 1/2” Min. with 90° Street Elbow B - 24 3/4” 27 3/4” if FGK Surround is used C - 28 3/16” Min.
BAY WINDOW WALL CLEARANCES 6” 17 13/16” 6 ½” PVE-1 PVVK-CFA PVVK-SH 11 3/32” 12 23/32” 6 ½” Figure 16 FLAT FRONT WALL CLEARANCES 23 1/2” (59.7cm) 6 ½” (16.5cm) 24 3/4” (62.8cm) MIN.
BAY WINDOW LOG SET INSTALLATION INSTRUCTIONS Log Installation The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are not properly and firmly positioned in the appliance. Note: A B Before you begin: Do not handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling logs, wash your hands gently with soap and water. 1. To access the log set parcel, lift off top panel. 2.
FLAT FRONT LOG SET INSTALLATION INSTRUCTIONS Log Installation The positioning of the logs is critical to the safe and clean operation of this heater. Sooting and other problems may result if the logs are not properly and firmly positioned in the appliance. Note: Note: A D Before you begin: Do not handle these logs with your bare hands! Always wear gloves to prevent skin irritation. After handling logs, wash your hands gently with soap and water. F See Page 47 for Glass Assembly removal and replacement.
FLAT FRONT LOG SET INSTALLATION INSTRUCTIONS LOG SET DIAGRAM - A D - Middle Log A - Rear Log The Gas Log Kit contains the following: C - Right Log B - Left Log H - Right Top Log G - Left Top Log F - Front Right Log E - Front Left Log Index Letter A B C D E F G H Log Description Rear Log Left Log Right Log Middle Log Front Left Log Front Right Log Left Top Log Right Top Log Figure 22 VENT EXAMPLES FOR SINGLE FLUE Max Vent Run - 40 ft.
VENT EXAMPLES FOR SINGLE FLUE (cont.) 90° ELBOW 3 FEET H= V= (2) - 90° = Total = 2’ (61.0cm) VENT TERMINAL 90° ELBOW (NOT COUNTED) 6” (15.2cm) MIN. 5’ + 2’ = 7’ 27’ 6’ 40’ FLUE CENTER 90° ELBOW 27’ (8.2m) 1/4” DOWNWARD SLOPE PER FOOT TO OUTSIDE 12” (30.5cm) MIN. EXTERIOR GRADE Figure 27 Minimum Exterior Grade Dimension - Single Flue, Horizontal Venting Below Floor 5’ (1.5m) FIRST 90° ELBOW DOES NOT GET COUNTED WHEN WITHIN 6” (15.
VENT EXAMPLES FOR SINGLE FLUE (cont.) VENT CAP (SUPPLIED WITH VENT KIT) MODEL #PVVK-SV H FLASHING 12 X Flat Front Insert ONLY Dimensions ROOF PITCH IS X 12 2 - 45 DEG. PVC BENDS (SUPPLIED BY INSTALLER) A Flat Front Side View PVC PIPE (SUPPLIED BY INSTALLER) MANTEL FLEXIBLE PVC PIPE WITH 1/2” COUPLING ON EACH END SURROUND MODEL #PVE1-1 3” ELECTRICAL RECEPTICLE GAS SUPPLY B Determining Minimum Vent Height Above the Roof C Flat Front Top View ROOF PITCH H (Min.
FLEX VENT KIT Available from Empire Comfort Systems, Inc. The flex vent kit is a flexible vent hose that is 42” in length. The flex vent kit will be used when installing a Mantis into an existing fireplace. The flex vent kit can be cut down, but can only be cut from one end. Cement PVC Joints Cut End Cement PVC Joints Once length is determined, install two (2) 10 x 1/2” screws into the adaptor assembly to secure the adaptor assembly to the flex hose.
HORIZONTAL VENT ADAPTOR KIT Available from Empire Comfort Systems, Inc. INSTALL FOAM GASKET 8 x 1/2” Phillips Truss Head Screw FLUE ADAPTOR Attach flue adaptor to back of heater with four (4) screws. Note: No PVC cement is needed to install flue adaptor kit. PLASTIC GASKET THREADED CONNECTOR Install plastic gasket and screw threaded connector to the flue adaptor. When these connections are made, continue with your vent run. Cement all PVC joints on vent run.
HORIZONTAL EXAMPLES FOR COLINEAR DIRECT VENT Max Vent Run - 40 ft. Equivalent With Three (3) 90° Elbows Special Note: The vent terminal 90° elbow and first 90° elbow off back of the heater, when within 6” (15.2 cm), do not contribute to the overall vent length measurement. For each 45° elbow installed in the horizontal run, the length of the horizontal run MUST be reduced by 1.5 feet (45 cm). This does not apply if the 45° elbows are installed on the vertical part of the vent system.
VERTICAL EXAMPLES FOR COLINEAR DIRECT VENT Special Note: The vent terminal (PTrap, Vent cap or two 90° elbows) and first 90° elbow off back of the heater, when within 6” (15.2 cm) off back of the heater, do not contribute to the overall vent length measurement. For each 45° elbow installed in the horizontal run, the length of the horizontal run MUST be reduced by 1.5 feet (45 cm). This does not apply if the 45° elbows are installed on the vertical part of the vent system.
VERTICAL EXAMPLES FOR COLINEAR DIRECT VENT Note: Exhaust must be a minimum of 3” above air intake inlet. 2.5” - 24” AIR INTAKE PTRAP, 2 90° ELBOWS (SUPPLIED BY INSTALLER) OR TERMINATION CAP. PTRAP TO FACE AWAY FROM ROOF. 3” - 24” EXHAUST TERMINATION CAP, PTRAP OR 2 90° ELBOWS HEIGHT FLAT ROOF AIR INTAKE PTRAP OR 2 90° ELBOWS (SUPPLIED BY INSTALLER) EXHAUST: VERTICAL TERMINATION CAP 1.5”, PTRAP OR 2 90° ELBOWS HEIGHT FLAT ROOF OPTION FLASHING REQUIRED 12 X 3” MIN.
HORIZONTAL COLINEAR DIRECT VENT ADAPTOR Colinear adaptor to be used in conjunction with single flue horizontal vent kit. The two attachments are used for colinear direct vent installation. Colinear adaptor 1. Attach colinear adaptor to back of heater with two (2) screws. 8 x 1/2” Phillips Truss Head Screw 3 15/16” 7 9/16” COLINEAR ADAPTER 4 13/16” 6 1/8” SINGLE FLUE HORIZONTAL 2. Page 28 When adapter is connected, continue with your vent run.
TERMINATION CAP VENT KIT Available from Empire Comfort Systems, Inc. Termination Cap PVC CEMENT Vertical exhaust cap used with 1 1/2” PVC pipe installation. Termination cap also used with colinear transition plate. Refer to instruction manual for venting examples.
COLINEAR TRANSITION VENT KIT Available from Empire Comfort Systems, Inc. Colinear Transition Plate Note: Exhaust must be a minimum of 3” above air intake inlet. EXHAUST PTRAP OR 2 90° ELBOWS SUPPLIED BY INSTALLER OPTIONAL EXHAUST CAP ORDER SEPARATE AIR INTAKE PTRAP OR 2 90° ELBOWS SUPPLIED BY INSTALLER AIR INTAKE PTRAP OR 2 90° ELBOWS SUPPLIED BY INSTALLER PVC CEMENT 3” MIN. PVC CEMENT 3” MIN. PVC CEMENT PVC CEMENT HEIGHT (MIN. 12”) TRANSITION PLATE HEIGHT (MIN.
DIRECT VENT INSTALLATION INSTRUCTIONS Installation on Rugs and Tile If this appliance is to be installed directly on carpeting, tile, or other combustible material, other than wood flooring, the appliance shall be installed on a metal or wood panel extending the full width and depth of the appliance. The base referred to above does not mean the fire-proof base as used on wood stoves. The protection is primarily for rugs that may be extremely thick and light-color tile that can discolor. 1 1/4” (3.2cm) MIN.
VENT KIT Available from Empire Comfort Systems, Inc. Step 1. Install foam gasket on back side of co-axial direct vent adaptor. Step 4. Step 2. Install silicone around connection between co-axial adaptor and co-axial air-inlet duct. 4 1/2” MINIMUM VENT LENGTH Attach co-axial direct vent adaptor and gasket (4 screws) to the rear of fireplace. 3 13/16” MINIMUM TUBE LENGTH Step 3. Page 32 Step 5. Slide co-axial vent pipes into co-axial adaptor. Cut the PVC co-axial pipes at this time.
VENT KIT (cont.) Note: Do not glue intake or exhaust pipes to Direct Vent Adaptor for serviceability. EXHAUST OPENING MUST BE POINTED DOWNWARD. Direct Vent System Building Exterior View Figure 42 MANTEL SURROUND DO NOT GLUE THIS POINT DIRECT VENT KIT FLUE CENTER 12” (30.5cm) MIN. 47.5” (1.2m) EXTERIOR GRADE GAS SUPPLY Maximum Horizontal Venting - 47 1/2” (1.2 m) Minimum Horizontal Venting - 4” (10.2 cm) Figure 43 Horizontal Venting Figure 41 Index No. 1 2 3 4 5 Parts List Part Description No.
BAY WINDOW GAS CONNECTION INSTALLATION INSTRUCTIONS GAS CONNECTION (Line Supply) A 3/8” Flair gas line connection is supplied in the heater GAS SUPPLY LINE TO HEATER a. Remove rubber grommet from back panel and pull out flex line through back panel. b. Connect gas supply line to flexible gas hose. Ensure that flexible gas hose is not kinked after fitting gas supply line. c. After gas supply line has been brought through from rear of heater, place rubber grommet supplied over gas line.
GAS CONNECTION INSTALLATION INSTRUCTIONS GAS CONNECTION (Line Supply) A 3/8” Flair gas line connection is supplied in the heater GAS SUPPLY LINE TO HEATER 1. Pull flex line through top hole in back panel. 2. Connect gas supply line to flexible gas hose. Ensure that flexible gas hose is not kinked after fitting gas supply line. 3. Push excess flex line back into heater and place rubber grommet (supplied in hardware packet) over gas line at hole to prevent movement.
F(F,I,W)K28(BL,CM,HP,SS) SURROUND INSTALLATION INSTRUCTIONS Fitting of Hood Place the hood in the surround as shown in Figure 48 and fasten with the five screws and nuts supplied. Fitting of Surround Place the surround as shown in Figure 48 on the flat front heater as shown in Figure 49 and fasten to the heater with the four screws provided at points A, B, C and D. Note: See page 47 “General Glass Information” for removing and replacing glass assembly and lower louver.
FGK SURROUND INSTALLATION INSTRUCTIONS RED GREEN BLUE PURPLE BROWN YELLOW HARNESSES COMING FROM MANTIS LINE UP SIDE HOLE WITH BOTTOM SURROUND ON BOTH SIDES BUSHING ROCKER SWITCH NEW WIRING HARNESS FROM SURROUND KIT Figure 54 Figure 51 Figure 55 RED GREEN BLUE PURPLE BROWN YELLOW RED GREEN BLUE PURPLE BROWN YELLOW Figure 52 BLUE GREEN RED Figure 53 27020-3-0410 PURPLE BROWN YELLOW BLUE GREEN RED ROCKER SWITCH IN SURROUND BOTTOM PURPLE BROWN YELLOW Figure 56 Page 37
OPERATING INSTRUCTIONS CHECKLIST BEFORE OPERATING THIS APPLIANCE, CAREFULLY PROCEED THROUGH THE FOLLOWING CHECKLIST 1. Read and understand these instructions before installing or operating this appliance. 2. This appliance is should be installed and repaired by a fully qualified service person who must be familiar with the installation of the Mantis Power-Vent High-Efficiency Fireplace. 3.
LIGHTING INSTRUCTIONS 1. 2. 3. 4. 5. L.E.D’s will remain on. If you can’t see flame on the rear burner, but the burner L.E.D is on, then there will be flame there which will become more visible as the heater warms up. Once the heater warms up the low speed L.E.D (Figure 60F) will light and the convection fan will blow warm air from the heater. As the heater becomes warmer, the medium L.E.D (Figure 60G) will come on. When the heater has reached its highest operating temperature, all three L.E.
LIGHTING INSTRUCTIONS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR LOSS OF LIFE. A. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS • Do not try to light any appliance. • Do not touch any electrical switch.
FAN OPERATION The 3-speed main convection fan will automatically start approximately 3 to 5 minutes after the heater has warmed up. Note: The 3-speed main convection fan is automatically controlled by heat build-up in the firebox and will operate on three preset speeds. Depending on the temperature, the L.E.D lights (Page 39, Figure 60) for the fan will light up. The bottom L.E.D light (Figure 60F) is low speed setting, and middle L.E.
OPTIONAL CONTROLLERS TEMPERATURE CONTROLLERS FRBTP FRBTC Battery Operated Remote w/ Programmable Thermostat Battery Operated Remote w/ Thermostat TRW TMV2 T24V TDV1 Battery Operated Wireless Remote Wall Thermostat Thermostat, 2 Stage Thermostat, 24 Volt Wall Thermostat, 24 Volt (Flat Front Only) See your Mantis dealer for correct controller type.
OPTIONAL CONTROLLERS R: 24 Volt Hot W1: Heat Relay Stage 1 (Front burner) W2: Heat Relay Stage 2 (Rear burner) C: 24 Volt Common WHITE, WHITE/ BLACK TO THERMOSTAT R W1 REMOTE WIRE HORNESS (TO BE REMOVED) W2 C JUNCTION BLOCK C W2 W1 R BLUE RED BLACK WHITE BLUE TO TRANSFORMER TO “T1” (FRONT BURNER) TO “T2” (REAR BURNER) TO “T1” TO “T2” Figure 64 Replace front louver panel and plug unit into outlet. Turn both burner switches to ON position.
WIRING The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70 or Canadian Electrical Code, CSA C22.1, if an external electrical source is utilized. This appliance is equipped with a three-prong [grounding] plug for your protection against shock hazard and should be plugged directly into a properly grounded three-prong receptacle. Do not cut or remove the grounding prong from this plug.
GENERAL INFORMATION Over Temperature Cut Out The Mantis Power-Vent High-Efficiency Fireplace is protected against overheating with a high temperature 80°C (176°F) cut off switch to protect the heat exchanger, plastic sump and flue fan. The high temperature cut off switch will automatically switch off the gas supply to the heater, if the temperature in the room where the heater is located reaches approximately 28°C (82.4°F). The heater will go into lock out mode.
BAY WINDOW MAINTENANCE 6. 7. 8. 9. 10. 11. 12. 13. 14. Insert a putty knife between glass and bottom corners on frame. Carefully separate glass from frame. Use putty knife to remove silicone and gasket material from frame. Surface of frame must be clean and dry. At each corner of frame apply two (2) three inch beads of high temperate (orange) silicone. With thin gasket on glass facing silicone on frame, insert glass into frame.
FLAT FRONT MAINTENANCE Note: Your appliance should be inspected, serviced and checked annually by a qualified service person to ensure that your appliance is operating safe and efficiently. Should you detect any abnormality in the operation of your appliance call a qualified service person who has been trained and approved to inspect and service the appliance. This may be your installer or dealer (routine service is not covered under warranty).
FLAT FRONT MAINTENANCE REAR HOT SURFACE IGNITOR REAR FLAME SENSOR REAR BURNER REAR LOG SUPPORT FRONT LOG SUPPORT FIREBOX BOTTOM FRONT BURNER FRONT HOT SURFACE IGNITOR FRONT FLAME SENSOR Figure 71 Removal and replacement of Front Hot Surface Ignitor (HSI) 1. Unplug power cord from electricity. 2. Remove lower louver door. 3. Remove glass assembly. See Page 47. 4. Carefully remove logs from unit. 5. Remove one (1) screw with 5/16 socket from bracket securing HSI to firebox bottom and set aside. 6.
FLAT FRONT MAINTENANCE Removal and Replacement of Front or Rear Flame Sensors 1. Unplug power cord from electricity. 2. Remove lower louver door. 3. Remove glass assembly. See Page 47. 4. Carefully remove logs from unit. 5. Unplug flame sensor from wire harness. 6. Remove screw with 1/4” socket securing flame sensor to firebox bottom (front flame sensor or rear log support (rear flame sensor). 7. Gently pull flame sensor and wires out of unit and discard. 8.
UNIT OPERATING FAULTS SERVICE AND INSTALLATION OF THE APPLIANCE SHOULD BE CARRIED OUT BY AUTHORIZED PERSONNEL ONLY. THE MAJOR CAUSE OF OPERATING PROBLEMS WITH GAS FIREPLACE HEATERS IS IMPROPER GAS PRESSURE, INCORRECT LOG PLACEMENT, IMPROPER INSTALLATION, INCORRECT FLUE INSTALLATION, INCORRECT SWITCHING OF BURNERS, DIPS/SPIKES IN THE INCOMING POWER OR REVERSE POLARITIES.
MAIN CONVECTION FAN The main convection fan in the heater should be checked, serviced and cleaned annually by a qualified service person to ensure that your appliance is operating efficiently. Note: If the main convection fan becomes clogged with lint and dust an over-temperature situation will occur through the heater exchange system and the over-temperature safety switch will stop the heater from operating. HEAT EXCHANGER The heat exchanger of the unit is located at the rear of the heater.
PEDESTAL INSTALLATION INSTRUCTIONS - BAY WINDOW ONLY Optional Pedestal Assembly Installation 1. Remove pedestal assembly from carton. Handle pedestal with care to avoid paint damage. 2. Place pedestal assembly into position where heater is to be located. 3. Lift and place main body of heater on top of pedestal assembly and align main body of heater with locating tabs provided on pedestal assembly (refer to diagram).
MASTER PARTS DISTRIBUTOR LIST To Order Parts Under Warranty, please contact your local Empire dealer. See the dealer locator at www.empirecomfort.com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the nature of the problem with the unit. To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below. This list grows from time to time.
BAY WINDOW - PARTS LIST Please Note: When ordering parts, it is very important that part number and description of part coincide. INDEX NO. 1 2 3 PART NO.
BAY WINDOW - PARTS LIST Please Note: When ordering parts, it is very important that part number and description of part coincide. INDEX NO. PART NO.
BAY WINDOW - PARTS VIEW 1 31 2 3 4B 4A 8 5 5 11 6 16 9 15 12 18 9 14 17 13 7 19 27 30 28 22 24 34 28 26 25 36 35 21 Page 56 23 27020-3-0410
BAY WINDOW - PARTS VIEW 37 38 39 51 10 59 30 47 48 49 53 57 56 55 52 45 42 54 41 43 44 46 47 48 40 50 53 74 68 69 75 76 60 81 63 82 61 62 79 78 73 65 64 77 72 67 20 80 70 71 85 32 86 83 29 58 87 84 88 89 27020-3-0410 90 Page 57
FLAT FRONT PARTS LIST Please Note: When ordering parts, it is very important that part number and description of part coincide. INDEX NO. PART NO. DESCRIPTION INDEX NO. PART NO.
FLAT FRONT PARTS VIEW 72 1 63 47 48 2 51 46 3 45 4 7 6 5 35 8 40 9 11 14 13 12 49 43 50 40 41 42 35 36 59 37 33 52 39 28 29 31 30 62 27 26 24 22 21 61 19 60 41 10 34 44 42 58 32 25 53 54 23 20 38 55 18 17 15 57 16 56 64 71 66 70 27020-3-0410 67 65 69 68 Page 59
WARRANTY TERMS Purchase Date: Dealer Name/Phone: Empire Comfort Systems Inc. warrants this hearth product to be free from defects at the time of manufacture and for the periods specified below. Hearth products must be installed by a qualified technician and must be maintained and operated safely, in accordance with the instructions in the owner’s manual. This warranty applies to the original purchaser only and is not transferable.
APPLIANCE SERVICE HISTORY Date Dealer Name 27020-3-0410 Service Technician Name Service Performed/Notes Page 61
APPLIANCE SERVICE HISTORY Date Page 62 Dealer Name Service Technician Name Service Performed/Notes 27020-3-0410
APPLIANCE SERVICE HISTORY Date Dealer Name 27020-3-0410 Service Technician Name Service Performed/Notes Page 63
EMPIRE Comfort Systems Empire Comfort Systems Inc. 918 Freeburg Ave. Belleville, IL 62220 If you have a general question about our products, please e-mail us at info@empirecomfort.com. If you have a service or repair question, please contact your dealer. www.empirecomfort.