Owner Manual

Warranties and Floor Care
IMMEDIATELY AFTER INSTALLATION
• Keep traffic light during the first 24 hours.
• Avoid scrubbing or washing the floor for 48 hours after
installation.
CAUTION: *Mineral spirits are ammable liquids. Please follow precautions
listed on the container.
LIMITED WARRANTY FOR LIGHT
COMMERCIAL USE
Mannington warrants that your Adura
®
Max flooring will be
free from manufacturing defects and for a period of 10 years
following the date of purchase, under light commercial use*,
will not discolor from mold, mildew or alkali.
Correctly constructed wood underfloors are not subject to
moisture transmission. The light commercial warranty applies
only to floors installed directly on concrete subfloors. Mold
and mildew growth caused by excessive moisture as a result
of flooding, plumbing and appliance leaks, and water leakage
through sliding glass doors is not covered.
*Light commercial is defined as environments which do not have heavy commercial
traffic, where the flooring is not exposed to a heavy commercial maintenance schedule
and where the interior temperature and humidity can be controlled and maintained.
If there is any question as to whether the site is determined to be light commercial
contact Mannington Installation Services or the local Mannington Distributor.
Definitions for Applications in terms of LVT:
Residential Light Commercial Commercial**
Kitchen Small Restaurant Large Restaurant
Bedroom Small Retail Shop Large Retail
Dining Room Waiting Rooms School Classrooms
Rec. Rooms Trade Booths Large Office
Foyers Nurses’ Station
Bathroom Assisted Living
Hair Salon- working area
**We recommend Mannington Commercial for these locations.
LIMITED WARRANTY FOR RESIDENTIAL USE
Mannington warrants that your Adura Max Flooring will be
free from manufacturing defects, and the number of years
specified below following the date of the purchase, under
normal household conditions*, will not: Wear out- Fade- Stain-
Delaminate- Gap**.
Adura
®
Max Lifetime
*Normal household conditions means the daily activities commonly associated with
residential use and includes that the floor will not stain from human or animal urine,
vomit or feces.
**A gap is defined as: A gap bigger than the thickness of a business card (>10 mils)
and longer than the short side of a business card (<2”).
The temperature of the room must be maintained between 65°F and 85°F at all times.
REMEDIES AVAILABLE TO YOU
If your Adura
®
Max Flooring fails to perform as stated in the
applicable Limited Warranty, Mannington will, at its option, (i)
repair without charge the affected area to conform to the
warranty; or (ii) replace the floor without charge with another
floor of equal value and /or quality. If your floor was installed
by a professional flooring contractor hired by you, Mannington
will also pay for the professional labor cost to install your
replacement floor. If Mannington repairs or replaces a plank/
tile, you will be required to clear, at your expense, any items
placed over the affected area subsequent to the original
installation.
Warranty coverage for a replacement panel will be limited to
the remaining time of the original warranty.
THESE ARE YOUR EXCLUSIVE REMEDIES UNDER THE LIMITED WARRANTIES SET
FORTH ABOVE.
IF YOU HAVE A WARRANTY CLAIM…
Contact the store where you purchased the floor and describe
the problem. In many cases, your retailer can provide you
with a solution to correct the situation. If you need additional
assistance or wish to file a complaint, simply call Mannington
Customer Care at 1-800-Floor-Us (1-800-356-6787) or file online
at www.mannington.com.
Proof of purchase (store receipt) is necessary to verify all
warranty claims. Our representatives will provide you with
helpful information to address your concerns to walk you
through the easy steps necessary to file a claim. We will make
every effort to ensure your claim is processed quickly and fairly.
You may write to us at:
Mannington Mills, Inc Attn: Customer Care
P.O. Box 30
Salem, NJ 08079
Email: [e-mail]
For your reference, fill in the following information and keep
this sheet handy with your store receipt for easy reference:
Pattern, Color Name and Number: _____________________________
Date when purchased: ______________________________________
Store Name/ Location: _____________________________________
ADURA
®
MAX LIMITED WARRANTY
EXCLUSIONS AND CONDITIONS
• Mannington limited warranty protection applies to floors
purchased on or after January 1, 2016. Proof of purchase is
necessary to verify all warranty claims.
• The Limited Warranties do not apply to “seconds” or
“off-goods” grade products.
• The Limited Warranties apply only to the original purchaser
and the original installation site, and are not transferable.
• The Limited Warranties do not cover conditions or defects
caused by improper installation, the use of improper adhesives
or seam sealers, inadequate sub-flooring or improper
sub-floor preparation.
• The Limited Warranties do not cover construction related damage.
mannington.com