User Guide
41
You’ve purchased the best ice 
machine available – keep it that 
way with Welbilt KitchenCare
®
Every new piece of equipment comes with Welbilt KitchenCare 
and you choose the level of service that meets your operational 
needs from one restaurant to multiple units. 
StarCare – Our network of Factory Authorized Servicers are 
factory trained and performance audited, with locations in 
over 130 countries to meet your warranty and lifetime service, 
installation, start-up and planned maintenance needs. With 
genuine OEM parts certied for heavy-duty use, they keep your 
equipment running in the most demanding kitchens. 
• Warranty and life time service 
• Certied OEM parts
• Global parts inventory
• Performance audited
ExtraCare – Fringe benets at your 
ngertips, ExtraCare oers all 
the little conveniences that someone 
who understands and cares 
about your operation provides.
• CareCode
• 24/7 Support 
• Online/Mobile Product Information 
LifeCare – The ultimate level of worry 
free protection 
and support for multi-unit operators. We work together 
to determine the right level of service for your units, then 
customize a program to manage your operation. 
• Install and Equipment Orientation 
• Planned Maintenance 
•   KitchenConnect
®
– Full facility monitoring and diagnostics 
•   MenuConnect
®
– Automatically upload 
recipes and cooking procedures 










