Q MODEL DISPENSER Q160/290/300 Installation, Use, and Care Thank you for selecting a Manitowoc Dispenser, the dependability leader in ice making equipment and related products. With proper care and maintenance, your new Manitowoc Dispenser will provide you with many years of reliable and economical performance.
Safety Notices Procedural Notices Installation and start-up of this equipment should be done by a qualified service technician. When using or servicing a Q Model Dispenser, be sure to read the procedural notices in this manual. These notices supply helpful and important information. When using or servicing a Q Model Dispenser, be sure to pay close attention to the safety notices in this manual. Disregarding the notices may lead to serious injury and/or damage to the dispenser.
MANITOWOC ICE, INC. We reserve the right to make product improvements at any time. Specifications and design are subject to change without notice. 2110 South 26th Street P.O. Box 1720 Manitowoc, WI 54221-1720 Phone: (920) 682-0161 Service Fax: (920) 683-7585 Web Site - www.manitowocice.com 2002 Manitowoc Ice, Inc.
Table of Contents Table of Contents Section 1 - General Information Foreword ..................................................................................................................................................................1-1 Model/Serial Number Location..............................................................................................................................1-1 Warranty Information ..........................................................................................
Table of Contents Table of Contents (continued) Section 5 – Component Parts-Removal and Replacement Gearmotor Shaft Seal Replacement ......................................................................................................................5-1 Removal of Front Panel of Dispenser (See pages 4-1 and 4-2) Removal of Pin, Agitator and Paddle Wheel (See pages 4-5and 4-6) Section 6 – Checklist Problem: Ice Does Not Dispense When Rocking Chute is Depressed ..............................................
Section 1 General Information General Information This manual is a reference guide for the owner/operator, service agent and installer of this equipment. Please read this manual before installation or operation of the machine. If you encounter a problem, first consult the Trouble shooting Guide or Adjustments sections of this manual. If you cannot correct the problem, call your Manitowoc Service Agent, Distributor or the Factory. Always have your model and serial number available when you call.
General Information WARRANTY INFORMATION The packet containing this manual also includes warranty information. Warranty coverage begins the day your new dispenser is installed. Important Complete and mail the OWNER WARRANTY REGISTRATION CARD as soon as possible to validate the installation date. If you do not return your OWNER WARRANTY REGISTRATION CARD, Manitowoc will use the date of sale to the Manitowoc Distributor as the first day of warranty coverage for your new dispenser.
Section 1 General Information Equipment Overview Agitator timer Rocking chute Removable front panel Agitator Ice bin Paddle wheel Gearmotor Scrap ice tray Q300 Dispensers The operation of the Q Series ice dispenser can be divided into three main operations. They are Dispenser Activation, Ice Pick-Up and Ice Delivery. Dispenser Activation Dispenser activation can be accomplished with a number of different mechanisms.
General Information Section 1 Room Key Card Activation Coin Operated Activation 1. User places ice bucket under ice chute. 2. User places their hotel room key card into a slot on the dispenser which is labeled “Insert Room Key Card”. The room key activates the microswitch. 3. The user then presses the Rocking Chute (Push for Ice) for ice dispense. Pushing the ice chute activates the gearmotor. 1. User places ice bucket under ice chute. 2. User places one quarter (U.S. currency only) into dispenser. 3.
Section 1 General Information Adjusting the Coin Mechanism Timer 1. Remove the control box cover. On the inside of the control box there is a white instruction label which shows how to set intervals for coin mechanism dispense times. 2. Inside the control box, the coin mechanism timer is to the left. The ice agitation timer is to the right. 3. With a small Phillips head screwdriver, adjust the coin mechanism timer.
General Information Adjusting the Coin Mechanism for Canadian Coins Important Canadian quarters are magnetic. Therefore the magnet inside the coin mechanism must be removed so Canadian quarters will drop through the coin mechanism. 1. Remove the front panel of the dispenser. The coin mechanism can be changed while in place in the dispenser door, as shown above. 2. Pivot the coin magnet housing section away from the rest of the coin mechanism. 3.
Section 2 Installation Pre-Installation Checks For Q Series Dispensers Front View Side View NOTE: Dispensers must be installed on a solid, level floor or surface.
Installation Section 2 Pre-Installation Checks 1. Location: Floor drain available - A floor drain for the dispenser should be available. We recommend that you vent the drain at the back of the dispenser to reduce buildup of algae and improve drainage. Drain tubing should be ½” I.D. at minimum. 2. Location: Avoid heat sources – Avoid placing the ice machine near heat sources such as radiators, heating vents and direct sunlight.
Section 2 Installation Installation Procedures WARNING Do not attempt to move a dispenser without first removing the ice machine. The combination can be unstable and could tip, causing serious injury. 13. Connect the drain of the dispenser to the floor drain. Vent the drain at the back of the dispenser to reduce buildup of algae and improve drainage. 14. Follow local plumbing codes for drain installation. 1.
Installation Section 2 Post-Installation Checks 1. Dispenser and ice machine are level? 8. Ice Machine ice thickness control is properly set? 2. Drains are vented? 9. The warranty card was returned? 3. Dispenser does not sit in direct sunlight? 10. Owner was instructed on the operation of the dispenser? 4. Dispenser does not sit in direct airflow from a heating duct? 5. Bin and ice machine drains are separate? 6. Ice dispenses properly? 7. Dispenser is accessible for servicing? 11.
Section 3 Installation Installation Check List For Q Series Dispensers Front View Side View NOTE: Dispensers must be installed on a solid, level floor or surface.
Installation Section 3 With Top-Mounted Ice Machines Installation Check List For Q Series Dispensers 1. Location: Floor drain available - A floor drain for the dispenser should be available. We recommend that you vent the drain at the back of the dispenser to reduce buildup of algae and improve drainage. Drain tubing should be ½” I.D. at minimum. 2. Location: Avoid heat sources – Avoid placing the ice machine near heat sources such as radiators, heating vents and direct sunlight.
Section 3 Installation With Top-Mounted Ice Machines Installation Procedures WARNING Do not attempt to move a dispenser without first removing the ice machine. The combination can be unstable and could tip, causing serious injury. 11.Make sure the dispenser bin top is level. A level bin is important for proper operation of the ice machine. 12. Place the ice machine on top of the dispenser at this time. 1. Review the installation Check List on pages 3-1 and 3-2.
Installation Section 3 Installation Procedures (continued) 18. Clean and sanitize all equipment. Follow cleaning and sanitizing instructions in section 4. 21. Install foam gasket on the bottom of the front panel. 19. QPA310/330/34 ONLY - If you have a topmounted ice machine, adjust the ice machine according to the instructions provided with the ice machine. 22.
Section 4 Maintenance Disassembling the Dispenser Parts For Cleaning WARNING Electric Shock Hazard Unplug unit before servicing or cleaning. The agitator is operated by a timer and can agitate at anytime. Dispenser Front Panel 1 Shut off water to ice machine. Black rubber holes Catch Hook 3 Hold the front panel of the dispenser on both sides and tilt the panel forward. The front panel will be resting on the catch hooks at the bottom of the panel.
Maintenance Section 4 Disassembling the Dispenser Parts For Cleaning (continued) Removing the Drain Pan Dispenser Front Panel Catch Hook 1 The drain pan is visible when the front panel of the dispenser is removed. 7 Lift the front panel off the catch hooks and set the panel aside. 2 Slide the drain pan forward. 3 Remove scrap ice if any scrap ice has accumulated.
Section 4 Maintenance Removing the Drain Pan (continued) Disassembling the Rocking Chute/Door WARNING Electric Shock Hazard Unplug unit before servicing or cleaning. Drain Pan 1 Remove the front panel as described on pages 4-1 and 4-2. 4 Remove the inner drain pan. Clean the inner drain pan with sanitizing solution. (See page 4-9.) 5 After cleaning, place inner drain pan back into outer drain pan. 2 Remove outer bracket. 6 Slide drain pan back into place.
Maintenance Section 4 Disassembling the Rocking Chute/Door (continued) Metal Support Bracket 5 Remove metal support bracket. 3 Remove door lock. Metal Support Bracket 4 Loosen the two thumbscrews of the metal support 6 Remove door. bracket. 7 Remove ice chute.
Section 4 Maintenance Disassembling the Rocking Chute/Door (continued) Paddle wheel guard Paddle wheel guard Retainer 8 Remove the two thumb screws from the plastic paddle wheel guard retainer. 10 Pull the stainless steel paddle wheel guard from the slot that is cut into the chute… Paddle wheel guard Paddle wheel guard Retainer 9 Remove the paddle wheel guard retainer 11 …and remove the paddle wheel guard retainer.
Maintenance Section 4 Re-Installing the Paddle Wheel Guard Cylinder hinge Welded to Front of Paddle wheel Guard Correct Installation Slot in Chute Paddle wheel guard Paddle wheel guard (front) 1 When re-assembling the rocking chute/door, the paddle wheel guard is placed in the slot in the ice chute. Notice that a cylinder hinge is welded to the top front side of the paddle wheel guard, as shown in the picture above.
Section 4 Maintenance Disassembling the Dispenser Parts For Bin Cleaning WARNING Unplug unit before servicing or cleaning. Paddle wheel pin Ice dispenser bin contains moving parts that can move at any time and will cause injury if hands are in the way. Paddle wheel pin handle 3 …Then remove the paddle wheel pin by firmly rotating the pin and pulling upward. 1 Inside the dispenser, rotate the agitator arm so the paddle wheel pin handle is pointing up, toward the ceiling.
Maintenance Section 4 Disassembling the Dispenser Parts For Bin Cleaning (continued) Bushing 5 Move the agitator to one side and slide the agitator forward until the rear of the agitator shaft is clear of the bushing. 6 Remove the agitator from the bin area. 4-8 7 Slide the paddle wheel from its shaft.
Section 4 Maintenance Removal of the Gearmotor WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. 5 Pull removal pins out to the right. 1 Remove the front panel from dispenser. (See pages 4-1 and 4-2.) 2 Remove paddle wheel pin, agitator, and paddle wheel. (See pages 4-5 and 4-6.) 6 As soon as the second pin is removed, be sure to hold onto the gearmotor as it slides forward. Then place the gearmotor aside. Gearmotor wire 3 Unplug the gearmotor wire.
Maintenance Section 4 Monthly Sanitizing Procedure 7. Do not rinse dispenser parts after they are WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. 1. Remove the front panel, paddle wheel, ice chute and door assembly as shown on pages 4-1through 4-6. 2. Mix a solution of 3 ounces (100 ml) Manitowoc cleaner per 1-gallon (4 liters) plain tap water. 3. Carefully clean all parts removed from inside the bin with this cleaner. Clean the dispenser bin, door assembly, and ice chute. 4.
Section 5 Component Parts – Removal & Replacement Gearmotor Shaft Seal Replacement Oil seal retainer marks the topside of bin insulator plate WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. 1 If the dispenser is top mounted with an ice machine, remove the ice machine front panel. Most will allow access to the bin. NOTE: The following photos show a bin that is not top-mounted with an ice machine. 2 Remove the paddle wheel pin, agitator, and paddle wheel. (See pages 4-5 and 4-6.
Component Parts – Removal & Replacement Section 5 Gearmotor Shaft Seal Replacement (continued) Shaft seal marks the underside of bin insulator plate Shaft seal 5 Locate the shaft seal on the underside of the bin insulator plate. 6 Using a screwdriver, pry out the shaft seal, then throw the shaft seal away. CAUTION Know which side of the shaft seal you are accessing, the convex side or the concave (ridge) side. Snap in the new seal with the concave (ridge) side down.
Section 5 Component Parts – Removal & Replacement Gearmotor Shaft Seal Replacement (continued) 8 Press the bin insulator plate back into place. 9 Replace the three bolts. Using a 7/16” nut driver, tighten a quarter turn past tight. 10 Replace the paddle wheel, agitator and paddle wheel pin in the dispenser. 11 Refill the dispenser or restart the ice machine. 12 Restore power to the dispenser and ice machine.
Section 6 Before Calling Service Checklist WARNING Unplug unit before servicing or cleaning. Ice dispenser bin contains parts that can move at any time and will cause injury if hands are in the way. WARNING Unplug unit before servicing or cleaning. Electric Shock Hazard. Problem: Ice Does Not Dispense When Rocking Chute is Depressed. Problem There is no power to the dispenser. Possible Cause To Correct Is the dispenser plugged in? Plug the dispenser in. Remove the paddle wheel pin.
