Specifications
Multiplex Company, Inc.
Fountain Troubleshooting Guide
19
00218012 Revision B (KAK) 7 August, 2000
Troubleshooting Guide
WARNING: Inspection, testing, and repair of elec-
trical equipment should be performed only by
qualified service personnel. The unit should be
unplugged when servicing, except when electri-
cal tests are required.
DANGER: Use extreme care during electrical cir-
cuit tests. Live circuits may be exposed.
Section 5: Dispensing Valve and Tower
Qualifier Probable Cause Corrective Action
All corresponding valves
dispensing no syrup.
No syrup at only one
dispensing valve.
Flow Control our of adjust-
ment or inoperative.
Valve Port restricted.
Seat swollen.
Solenoid Coil defective.
Malfunction of Carbonated
Water System.
Readjust Flow Control to proper Brix. If no re-
sponse, clean Syrup Flow Control. Replace if
necessary.
Clean Syrup valve Port Assembly.
Replace Syrup Seat.
Replace Syrup Solenoid Coil.
Refer to Troubleshooting Section 2: Carbon-
ated Water System under No carbonated wa-
ter at any of the dispensing valves.
No syrup or insufficient syrup in finished drink
Malfunction of syrup sys-
tem.
Syrup Shut-off Valve closed
or partially closed.
Mounting Block restricted.
Refer to Troubleshooting Section 8: Syrup Sys-
tem under No syrup or insufficient syrup in
finished drink.
Remove top cover from Dispensing valve or
Tower. Locate Syrup Shut-off Valve on right hand
side of Dispensing valve. Verify shut-off is
turned fully open.
Remove Dispensing valve from Mounting Block.
Place cup over Syrup outlet on Mounting Block
and carefully open Syrup Shut-off Valve. If little
or no syrup is present, Mounting Block is re-
stricted. Remove and clean mounting block. Re-
place if necessary.
No carbonated water at
half or all dispensing
valves.