Specifications
00218012 Revision B (KAK) 7 August, 2000
30
Multiplex Company, Inc.
Fountain Troubleshooting Guide
Troubleshooting Guide
WARNING: Inspection, testing, and repair of elec-
trical equipment should be performed only by
qualified service personnel. The unit should be
unplugged when servicing, except when electri-
cal tests are required.
DANGER: Use extreme care during electrical cir-
cuit tests. Live circuits may be exposed.
Section 9: Water Booster System
Qualifier Probable Cause Corrective Action
Water Booster will not
cycle on. Both the
pressurized filter water
and filtered water pres-
sure register 55psi
(3.8bar).
Water Booster cycles
on and off and
pressurized Filtered
Water Gauged readings
range between 65psi
(4.6kg/cm
2
) to 85psi
(6.0kg/cm
2
).
Pump and Motor will not
cycle off.
No power to Water Booster
Pump.
Pressure Switch defective.
Motor defective.
Pump frozen.
Water supply shut-off after
Booster System.
Frozen Water Coil.
Water supply to Booster
Pump shut off.
Restricted Water Filter.
Leak on Booster System
Pump Strainer obstructed.
Pump Coupling Key defec-
tive.
Pump defective.
Pressure Switch improp-
erly adjusted or defective.
Verify Toggle Switch for Booster Pump is in
the on position and main power supply is
on.
Remove Pressure Switch Cover and use a volt-
meter across terminals to determine whether
open or closed. If in the open position,
replace Switch.
If Motor will not operate, verify voltage across
Motor Terminals with a voltmeter. If voltage
reads from 110 to 120 VAC, the Motor is defec-
tive and should be replaced.
Loosen the Coupling Clamp with a flat-blade
screwdriver and disengage pump from Motor.
Turn the Coupling key by hand, in back of pump.
If pump shaft will not spin freely, Pump is de-
fective and must be replaced.
Examine Shut-off Valve to Plain Water to Unit
and Water to Coffee Machine and insure both
are in the on position.
Refer to Troubleshooting Section 7: Refrigera-
tion System under No carbonated water at
any of the dispensing valves (freeze up).
Examine the Shut-off Valve to Booster Pump and
insure valve is in the on position.
Observe Filter Water Pressure Gauge. If pres-
sure drops total of 40psi (2.8bar) or more when
pump cycles on. Replace filter.
Locate water leaks on system and repair. Re-
move Pump Strainer at Brass Booster Pump,
flush screen with water to clean. Reassemble
and position in place. Replace screen if neces-
sary.
Using a flat-blade screwdriver, loosen Coupling
Clamp and disengage Pump from Motor. Exam-
ine Coupling Key, if rounded off on either end,
replace.
Examine Pressurized Filter Water Pressure
Gauge. If Pump and Motor continue to operate
but fail to build up to 85psi (6.0kg/cm
2
) in
order to cut off, pump is defective. Replace
Pump.
Observe Pressurized Filtered Water Pressure
Gauge to insure proper cycle on at 65psi
(4.6kg/cm
2
) and cycle off at 85psi
(6.0kg/cm
2
). Refer to instructions found un-
der Switch Cover for adjusting. If Switch does
not respond to adjustment, replace switch.
Low or no water pressure at noncarbonated beverages