User Manual
Table Of Contents
Part Number 000014141 Rev 07 2/20  53
Section 5  Troubleshooting
Problem Possible Cause To Correct
Low ice capacity. Water inlet valve filter screen 
is dirty.
Remove the water inlet valve 
and clean the filter screen.
Incoming water supply is shut 
off.
Open the water service valve.
Water inlet valve stuck open 
or leaking.
Press the power button and 
turn off the ice machine, if 
water continues to enter 
water trough, replace the 
water inlet valve.
The condenser is dirty. Clean the condenser. 
High air temperature entering 
condenser.
Refer to minimum/maximum 
air temperature chart for your 
model on page 14.
The harvest assist air 
compressor is not functioning.
Call for service.
Service Faults
In addition to the standard safety controls, 
such as the high pressure cutout, your 
Manitowoc ice machine features built-
in service faults which will stop the ice 
machine if conditions arise which could 
cause a major component failure.
Before calling for service, re-start the ice 
machine using the following procedure:
1.  Press the power button. The display 
reads “Off”. Press the power button 
again, and the display reads “Making 
Ice”.
A.  If a service fault has stopped the 
ice machine, it will restart after a 
short delay. Proceed to step 2.
B.  If the ice machine does not 
restart, see “Ice machine does not 
operate” on page 51.
2.  Allow the ice machine to run to 
determine if the condition repeats.
A.  If the ice machine stops again, the 
condition has repeated. Call for 
service.
B.  If the ice machine continues to 
run, the condition has corrected 
itself. Allow the ice machine to 
continue running.










