User Manual
44 Part Number 020003996 3/15
Troubleshooting Section 5
Drink Troubleshooting
Condition Investigation Check Correction
Water only dispensing No pressure Regulator(s) out of
adjustment
Check/adjust regulator(s).
Out of CO
2
Install fresh tank.
Defective regulator(s) Check/repair/replace regulator(s).
CO
2
line pinched, kinked
or obstructed
Check/repair/replace CO
2
line.
Syrup and CO
2
only
dispensing
Carbonator No power Check power supply. Plug in carbonator or reset
breaker.
Water supply Make sure water is turned “on”.
Replace water filter.
Check/clean/replace pump strainer.
Check/clean/repair water check valve.
Check for frozen water line. Internal carbonator
unit only.
Defective carbonator Check/repair/replace carbonator pump, motor,
electrode or liquid level control.
Syrup and plain water only
dispensing
No pressure Out of CO
2
Install fresh tank.
HP regulator out of
adjustment
Adjust HP regulator to the proper setting.
Defective HP regulator Check/repair/replace HP regulator.
CO
2
line pinched, kinked
or obstructed
Check/repair/replace CO
2
line.
One valve will not
dispense anything
Is there power to the
valve?
Broken wire or loose
connection
Replace/repair wire or connector.
Bad microswitch Replace microswitch.
Beverage dispensed is too
sweet
Is the ratio (brix) of the
drink correct?
Flow control out of
adjustment
Adjust the flow control.
Insufficient soda flow
due to low carbonator
pressure
Adjust CO
2
pressure or change the tank.
Low CO
2
pressure due to
leaks
Repair CO
2
leaks.
Obstruction in the water
or soda line
Clean out the lines.
Beverage is not sweet
enough
Is the ratio (brix) of the
drink correct?
Flow control out of
adjustment
Adjust the flow control.
Soda flow too high Reset CO
2
pressure or replace regulator if
necessary.
Obstruction in syrup line Clean out the syrup line.
Drinks are foaming Are system pressures
correct?
Over carbonation Check CO
2
supply. Reset pressure or replace
regulator if necessary.
Dirty lines/valves Clean/sanitize entire system.