Instruction Manual
8
TROUBLESHOOTING
If any of the SimpleNet adapters in your network have difculty communicating
with one another, consider the following suggestions.
• Try power-cycling the unit by unplugging it from the wall for 10 seconds and
plugging it in again.
• Press the Reset button for 2 seconds on each unit you’re trying to connect. The
LEDs will ash as the units reset and attempt to link using default factory
settings.
• Try plugging the device into an adjacent plug.
• SimpleNet adapters work best when plugged directly into a wall outlet.
Connecting them to a power strip or surge protector may degrade network
performance or completely stop network signals.
• Don’t connect SimpleNet adapters to GFI-protected outlets, as some outlets will
lter out the signal.
• Don’t use SimpleNet adapters in areas with excessive heat.
• Certain uorescent or incandescent lights are noise sources on the electrical
circuit and can degrade performance.
• If your building has more than one circuit breaker box, your SimpleNet adapters
may not be able to connect between the different boxes. In this case, connect
one SimpleNet device to a power outlet located on each of the circuit boxes.
Connect Ethernet cable between each of the SimpleNet devices to link the
different circuits together. This will allow devices from different circuit breaker
boxes to connect.