Warranty

WARRANTY: (Ex-factory/ Reseller premise)
MAKINEX warrants to the original purchaser:
• MAKINEX provides a Limited One Year Warranty on all MAKINEX products (excluding any accessories,
attachments and consumables).
• MAKINEX provides a Limited Three Year Warranty on MAKINEX Floor Stripper VS-125-US (exclding any
accessories, attachments and consumables). Contingency: bearings MUST be changed annually,
otherwise, warranty is VOID.
• MAKINEX provides a Limited 6 month Warranty on the MAKINEX Tile Smasher Head accessory. TSHC-
HS-US, TSHC-SS-US.
WARRANTY EXLUSIONS:
• Warranty does not cover wear and tear, breakage, misuse or theft.
• Warranty does not cover consumables (e.g. blades).
• Warranty does not cover attachments or accessories (e.g. Shanks, Bolts, and Timers).
• Warranty will not apply to parts and/or labor if product is deemed to be misused, neglected, installed
improperly or set up incorrectly.
• Warranty does not cover cosmetic defects such as decals and coating.
• Warranty does not cover failures due to acts of God and other unforeseeable major events beyond the
manufacturer’s control.
• Warranty does not cover problems caused by parts that are not original MAKINEX parts.
• Warranty does not cover Engine Components which are subject to the Engine Supplier’s Warranty.
CLAIM PROCEDURE:
1. Complete warranty claim form
a. CLICK HERE to submit warranty form online
b. Request a claim form via email: [e-mail]
c. Request a claim form via phone: [phone]
2. Once form is received, the extent of the claim will be assessed & and you will be contacted by Makinex
Construction products on how to proceed.
3. All warranties will be carried out by MAKINEX, or an authorized appointed location.
CLICK HERE FOR WARRANTY INFORMATION ON ALL HONDA ENGINES.
MAKINEX WARRANTY CONTACT INFORMATION:
North & South America
Tel 1-855-MAKINEX (625-4639)
MAKINEX WARRANTY CLAIM FORM
[e-mail]