Warranty

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Transportation charges on product submitted for repair or replacement under this warranty
are the sole responsibility o+-f the purchaser. This warranty only applies to the original
purchaser and is not transferable.
Warranty Exclusions:
 Warranty does not cover wear and tear, breakage, misuse or theft.
 Warranty does not cover consumables (e.g. blades). Warranty does not cover
attachments (e.g. Shanks and Tile Smasher heads).
 Warranty will not apply to parts and/or labour if this Jack hammer Trolley is
deemed to be misused, neglected, installed improperly or set up incorrectly.
Warranty Exclusions
 Cosmetic defects such as decals and coating.
 Failures due to acts of God and other force majeure events
beyond the manufacturer’s control.
 Problems caused by parts that are not original MAKINEX parts.
Responsibility of the consumer under this Limited Warranty:
- Strict adherence to the maintenance checks and schedule with proof of scheduled
maintenance service required by an authorised agent or qualified mechanic.
- Maintenance services are not covered under warranty.
- It is the consumer’s responsibility to deliver the machine in question to our service
premises or to the premises of our appointed agent at the consumer’s expense for
replacement or repair as applicable.
Claim Procedure:
- Contact MAKINEX by phone or email informing us of your machines problem or
defect.
- Once the extent of the claim has been assessed, we retain the right to compensate
the consumer for such defect, or repair (parts & labour), or replace the machine
under warranty.
- All warranties will be carried out by MAKINEX authorised staff or appointed agents at
a premises to be determined by the Manufacturer.